The trailer plug was 3 inches long could not plug to the truck, needed to go to auto parts store, to get a plug extensionPierre B.
Customer Reviews for Moms Kitchen
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.BERNHARD D.
There was no one there when we got to the location to pick up the truck. We had to wait 2 hours before the women came to check us in. We have also been charged twice for the same Uhaul. I am trying to get through on the phone to discuss but haven't been able to. Can someone call me at 519-301-1573 to discuss & reverse the extra charge. Cost was to be 259.90 but was also charged 343.00 which is completely unacceptable.Brian M.
Customer did not leave a comment.Lynne D.
Customer did not leave a comment.Jean F.
Customer did not leave a comment.MIchael L.
Important!!! NOTE that I was originally scheduled to pick up the truck at the Laurier St location in Rockland. I waited there 1 full hour before I realized they are not opened on the weekend. Why was I scheduled to pick it up there then?! I called and they told me to go to the Clarence Creek location. I was really not impressed. The lady at Clarence creek was really helpful and nice. She was really busy helping similar customers like me that waited in Rockland for nothing. I would really like a discount if possible as I wasted 2 hours of my day getting another truck in Clarence creek when I was told it was Rockland. I rated the Clarence Creek with good reviews but if it would be the Rockland location, it would definitely be a poor rating.natalie D.
I had difficulty returning the U-Haul to this location as I was â€œpast drop off timeâ€ even though I was a day early and I called ahead. It was an unpleasant experience.JASON H.