Customer Reviews for Rabbitskin Enterprises

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rabbitskin Enterprises

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Geoffrey N. on

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Friendly and convenient service. Staff was very helpful. I will rent here again.

Margaret P. on

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Nothing

kenneth H. on

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Great service

walter B. on

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Very good service,great experience all the way

Cliff P. on

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Excellent facilty

charlie L. on

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No complaints here. Good customer service

berry M. on

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Great service

ken A. on

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Thank,s , wonderful service..

pat G. on

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Service was perfect and staff very accommodating. Even with a short wait due to another customer the support staff there had me hooked up and set by the time the paperwork was ready.

Kimberly R. on

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Truck could have been cleaner. Cigarette butts in ashtray and cab wasn’t vacuumed but overall in good shape. Friendly staff.

Randy H. on

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Robert M. on

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Not a thing the young woman who helped me even helped me unhook the trailer when I brought it back and it was raining and all muddy outside

Robert E. on

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chris J. on

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Richard G. on

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Very easy to turn in and helpful

Robert B. on

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Robert B. on

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Very nice and fair

charity B. on

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linda J. on

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Jessica is so delightful. Renting a truck was a great experience.

james W. on

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katherine S. on

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Marc S. on

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BARBARA G. on

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Very friendly and very helpful

Crescencio P. on

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dan G. on

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Sharon G. on

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Great experience! Thanks, Sharon

james W. on

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joseph E. on

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JOHN G. on

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Rabbitskin Enterprises is a well equipped and fully experienced rental service company. The rental manager, Jessica, is very helpful. I would recommend Rabbitskin Emterprises unconditionally.

tanner M. on

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Jessica was very nice and professional. Hooked my trailer up in a blink of an eye. I was in and out quick.

ricky H. on

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Jessica was great. I will be renting from her here on out.

Tom C. on

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Grant M. on

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Jessica and staff are the best in the area!

Larry S. on

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Great place. Thanks!

john W. on

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Great customer service

Jon H. on

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Billie B. on

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Quick. Service

cecilla S. on

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Sandra S. on

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Henry K. on

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Joseph C. on

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After several attempts to drop off trailer these people were more than helpful

Ron R. on

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maria S. on

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cindy K. on

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I didn’t like being told I was changed from the 10 foot I reserved to a 15 foot when I came to pick up the truck. I should have been called in advance to see if I wanted to reschedule.

brittany A. on

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Phyllis R. on

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Very friendly and fast.

linda M. on

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Only complaint was I got a call saying to wait an hour and half later to pick up trailer. New Instructions for dropping off trailer should have been in writing.

goitzen M. on

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brian N. on

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Customer service was excellent

JOHN B. on

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Walter G. on

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roy J. on

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#1 location. The other locations in Waynesville were closed or didn’t have the equipment. Customer service was great truck was clean and office was inviting.

John B. on

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Henry K. on

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david B. on

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Dorothy H. on

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Everything went great thanks alot we will use y'all again in the future thank you

angela R. on

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kim G. on

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Splendid service

Brian L. on

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Great service. Jessica was nice enough to come in on Sunday to do a rental. Very nice gal.

James U. on

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Stephanie U. on

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I called at the last minute needing a truck rabbitskin was the only place that had one. Jessica was very kind and willing to work with me on my time. Thanks rabbitskin for your generosity.

donald W. on

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Jon V. on

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This is my fifth or sixth rental from this location and have never experienced a issue. Jessica is always accommodating.

Steven K. on

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Adrian A. on

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Nothing to improve they were excellent

earl H. on

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Brian M. on

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Great Experience! No Complaints

barry B. on

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Couldn't have been better

james R. on

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Jessica was very prompt , fast , and friendly. Good customer service

ANTHONY G. on

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Great experience

Betty M. on

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The staff there was so nice and helpful. Great experience with Uhaul

Cathy P. on

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chris W. on

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great location

Larry W. on

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the front counter lady was extremely rude cussed me and my friend because I brought the vehicle back past my due time other than just charging me for another day like I requested would not recommend this location to anyone. I don't like to be disrespected after spending all day moving.

Grady S. on

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Jessica scheduled my pick up and I was able to drop off with her. Great customer service she made this experience a breeze.

Jessica M. on

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Very happy with this location

brenda B. on

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Good service speedy check in in and out in no time

JON V. on

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I know of nothing to improve this location. I have rented from this location many times and Jessica has always been great.

Will V. on

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william H. on

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Staff was friendly office was clean and inviting large parking lot and let me keep my car parked there

Marvin R. on

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A pleasure to do business with God Bless

Walter F. on

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No suggestions at this time.

mary S. on

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I was very pleased with the service I received from this location. They have my business from here on out.

julia W. on

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Friendly location big parking lot clean office

kathrine W. on

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Lara C. on

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I asked for a different location to start with. I got switched to this location (farther away) because the first one didn't have the 15' truck. Then I got a call the day before from this location, saying that the 15' truck had a check engine light come on, so I needed to accept the 10' truck or pick a new location. I accepted the 10' truck. She wasn't very nice, and I set up the appt for 9am. She left me a voicemail at 9:15am saying that she had to close up to go to a funeral, and I was late. Yeah, I was late, but she absolutely knew the day before that she had a funeral to go to, so she should have told me that it was important to be extremely punctual, and I would have been. I arrived at 9:30am, and she was asking me which insurance I wanted. Mind you, I had already selected the insurance and paid for it online. I have no idea why she would ask that.

Ellis F. on

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Nice friendly location

Michael F. on

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SHARON S. on

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They were lovely people. Very helpful. Quick in and out.

wade M. on

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Derek W. on

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Will be using them again. Even stayed late till I could get there. Outstanding service

joel W. on

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Great experience

george S. on

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Very pleased with the service I received good location.

doug C. on

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The young lady was very professional and courteous will definitely be renting from that location.

Rob H. on

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Person that assisted me with the equipment was rude. Horrible attitude. Acted as if I were an inconvenience to her. Didn't appreciate my business and won't get it again.

Trevor R. on

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Jeffrey W. on

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Mike R. on

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Not all of the trailer lights were working(brake and tail lights). I picked up after hours so I had to take as it was.

Brian C. on

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Send them elsewhere to pick up a truck! Here's the reasons why; even after giving them my confirmation number they argued that I didnt have one booked. When they finally understand what was going on they let us proceed. They were the only ones to have a 10ft. Truck available anywhere near us. We go out with the guy to the lot to get the truck and lo and behold the back is wide open and had like 10-15 old dirty tires and wheels in it. The guy pulls the truck over to another area and throws out all the tires before closing the door leaving all the dirt and crap all over the floor of said truck. We leave with the truck as that was our only option load it and head towards the new house. Not long after leaving the old place the check engine light comes on and stays on. We get close to our destination and this pile starts overheating and won't hardly make it up the medium grade hill to our driveway. We had to park this heap at the bottom of our driveway and unload it into the back of a pickup truck, drive up to the house and proceed to unload our stuff for a second time. 5 loads trucked up the hill later we were finally done. What should have only taken us with our friend helping an hour and a half, turned into a 4hr back breaking marathon. Finally done as it became dark out we get in the slab to return it and crank it up only to realize the dash lights were messed up and so dim you could barely make out the gauges with the dome light on. Luckily the trusty check engine light was on so it helped light the dash a little. We get almost back to the lot to return dying daisy and she rallies once more as ro not let us down like the people we borrowed her from and overheats yet again leaving us barely chugging into the lot. I'll give dying daisy this; she can suck The hell out of some gasoline. The like 65 mile round trip ended up costing us @ $80 just in gas alone. The people called the next morning to inform us that we still owed them almost $30 for mileage. When I informed them of all the issues with the truck they proceeded to tell me that they cranked it up and no engine light came on and that I must be exaggerating which really stuck in my craw. I just hung up angry when I really wanted to tell her she could take that $30 and buy a nice spread to put on dying daisy's grave. I know that I have made this post quite long and added a couple of funnies to it but in all seriousness DO NOT EVEN THINK ABOUT RENTING A UHAUL FROM THESE PEOPLE EVER! You will regret it like we did.

Tom C. on

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Both locations made it easy - perfect experience