i returned my truck on time thare was nobody to recieve me and the door was locked i spoke to a guy dave on the phone told me to leave keys in box next day thay charged me for another day and cleaning i called dave who said he would take care of it and reimburse me never happend.
ANTHONY H
Customer Reviews for Trac Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Can’t really give a good review of this location because it was closed when I got there.
MERYLE TI had pre-ordered a dolly which was not in the truck when I picked it up. I was able to get a refund but that would have made life easier. Otherwise the truck was in good shape.
Patrick QWas farther (distance-wise) from our home than the location we’d visited in person when we made arrangements for the rental. Zip code of 61525 (our home) & 61614 (Allen Rd) is much closer than our 61604 rental pickup location was. The people at Trac Automotive (61604) were extremely nice & helpful though. 👍
Sue MMore parking availability
Michael SGet friendlier staff who actually try to help.
MEGHAN Mgreat service
RAJNI J