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John P
Customer Reviews for Tri Valley Vacuum And Cleaning Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience thanks
PETER FThe man checking the truck out and back in was extremely slow while i was in a hurry. He didn’t know the answers to my questions and told me to return the truck with the same amount of gas but couldn’t tell me how to determine how much gas 3/4 and a notch was to be able to return with the same amount nor was he able to tell me the cost of not returning it with the same amount of gas. Extremely frustrating
Cheyenne BCustomer service was excellent. Very friendly.
ALICIA Bstaff was amazing. rental was easy and quick. return and drop off were a snap
HOWARD BThe truck was brand new and the staff very professional and friendly
Daan RGreat place to rent a U-Haul! Nice people working! I recommend this place!
Tina LNothing. Everyone at tri valley was and always has been excellent
WILLIAM FGreat experience
CYNTHIA SAlways a pleasure
craig hGood experience all around.
CRAIG HEveruthing went very smooth and professional!
LAURA PLeft tail light in vehicle was out. This should have been checked prior to us taking the truck very disappointing
JERRY MI was overcharged for fuel. I purchased fuel and brought truck back at the same level. Need to get this credited.
Nick IIt was easy and fast. Great service.
Jeffery BUsing the app to complete my order was a nightmare, and ultimately could not be completed. It kept asking for photo after photo, but the 'camera' section of the app kept freezing, and I would lose everything I had done up to that point. After trying for around a half an hour, I finally gave up and conceded that I would need to go back when the store was open, so I could return it in person - extremely inconvenient!
Donald RGood communication, positive experience.
Stephen MJust a heads up the other Agoura location sent me here. I reserved two furniture dollys in the morning, and when I showed up at the Agoura location that afternoon there was only one available. The people at Tri valley helped me, 5 stars for them, not as many for Agoura
zach heasy online checkin check out. worked as advertised.
Israel LThis was my first time renting a van to do some moving so it was a new experience for me, but Greg was very helpful. Very nice. Explain the process and the charges. He was very. I know that we will definitely come back to this location I’ve done business with this place before for other things and I definitely will come back. Customer service is extremely important to me, I will not do business if I’m not treated well and Greg treated myself and my brother very well
jacqueline bThe staff was professional and complete. Everything went smoothly. Brad Peck
BRADLEY PDrop off was easy and pain free. People that worked at the counter professional add nice
Peter ERent me the appliance dolly for free
CARLOS TExcellent and attentive customer service.
DAVID MThis location was amazing. We had an emergency and we needed a truck last minute before closing they were so accommodating and prom to help us with the rental not even 30 later we were on our way with it. Thank you guys for your help.
Sheila AThe only reason I would go anywhere else is if they didn't have what I needed.
craig hI drove 11 miles and was charged $14 for gas. The needle never moved.
Bruce BFriendly, professional, and everything in order. I will highly recommend this location to anyone who asks me and to anyone whom I know is in need of renting a Uhaul truck
DAVID CGreat overall
Chad DGood group of people. I will be back soon.
craig hJulio was very friendly and helpful
Joseph VGood customer service
Peyton WGreat customer service and the location was perfect for what we wanted.
David RNothing , the lady who took the initial reservation was kind and professional, and so was the gentleman I picked up and dropped off the truck to.
Samwel OI’m so thankful for you Company & your very nice Professional people you Select to work at your Company I truly appreciate it, I have been Renting your Trucks since the 1980’s ❤️ Thank you so much (Observation) Please make sure to have a tow Dolly in each Truck it makes it makes it so much Easier Thank you
William SEverything went well, these guys are very nice and will be back
PHIL GI had no issues with the location. I did have difficulty with the online service "locating me" to turn in the truck. I did switch my browser to allow and also closed the window to open again while still in "allow" location mode. When I entered "having trouble" it just said, okay your done.
David P