Customer Reviews for Vente Et Location Dubois
(U-Haul Neighborhood Dealer)

70 reviews

5554 Chemin de I Aeroport   Valcourt, QC J0E2L0

(819) 340-0561

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(819) 340-0561

5554 Chemin de I Aeroport
Valcourt, QC J0E2L0

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Self pickup was not available (clerk at rental location was not aware this was even an option).

Julien N. 
Rating:
4.0

Très déçue du processus de réservation du camion. À la réservation, on m'a indiqué un emplacement pour la cueillette du camion à 7 min. de chez nous et 24h avant le prise de possession on m'envoyait à 40 min de chez nous. C'est quoi ça??? En plus, quand j'ai rapporté le camion et vous m'avez chargé un excédent pour les kilomètres en plus à cause de 40 min. de plus que j'ai dû faire. J'ai refusé de les payer. Je ne vais ne vais pas recommandé votre entreprise. C'est certain.

Odette R. 
Rating:
5.0

The front of the trailer was dirty with earth when I took it in Valcourt. I did not say anything but I would have appreciate that the trailer would have been cleaned before my rental. When I reserved over the phone, the person who took my reservation told me it would cost me about 30$ to insure the trailer for this trip from Quebec to Alberta. When I paid in Valcourt, I paid 100$ for insurance. Was it a mistake ? The person who prepared the bill told me that he was surprised about the high price of the insurance but was not able to correct it on computer. If Uhaul charged me too much to insure this trailer for 9 days, would you please reimburse my credit card. Thank you.

Benoit B. 
Rating:
1.0

Truck was cancelled last minute one day before moving date. Very inefficient how a truck can be cancelled in less than 24 hours when it was rented one month anticipation and for a long distance move.

HOUSSAM C. 
Rating:
5.0

Owner always provide nice service

Pier O. 
Rating:
5.0

Great place and awsome peapol

Steve M. 
Rating:
5.0

Customer did not leave a comment.

JEAN PHILIPPE D. 
Rating:
4.0

Customer did not leave a comment.

François P. 
Rating:
4.0

Customer did not leave a comment.

sylvain L. 
Rating:
5.0

Excellent service!

Cristian E. 
Rating:
5.0

Customer did not leave a comment.

Louise D. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

francis M. 
Rating:
2.0

Customer did not leave a comment.

yves L. 
Rating:
5.0

Customer did not leave a comment.

Luc L. 
Rating:
5.0

Customer did not leave a comment.

Francois P. 
Rating:
4.0

This has nothing to do with where I picked up, but the original pick up location was closed. I had to drive an hour each way to get to this place instead of two minutes. Highly inconvenient is an understatement. I was doing a back & forth move and left Ottawa in the morning and returning from Sherbrooke that afternoon. Needless to say, it tacked on many hours in my day. I would expect a full refund due to the hassles on the phone and having to travel out of my way to pick up a trailer.

Allan M. 
Rating:
4.0

Customer did not leave a comment.

bastien M. 
Rating:
5.0

Customer did not leave a comment.

Francis B. 
Rating:
5.0

J'essais de comprendre pourquoi chez Uhaul il y a possibilite de laisser la remorque louee chez une autre concession Uhaul et que le prix est si dispendieux. Je crois que cette situation serait une grande amelioration.

Jean-Pierre T. 
Rating:
5.0

Absolument rien, le personnel est sympathique et le magasin est bien entretenu, Félicitation à l'équipe.

Jean-Pierre T. 
Rating:
5.0

Toujours un excellent service avec le propriétaire

Pier Olivier C. 
Rating:
5.0

Nothing, customer service was perfect. I will definetly recommend your services to everyone asking for it!

Andres Felipe G. 
Rating:
5.0

Customer did not leave a comment.

Benoit M. 
Rating:
5.0

Customer did not leave a comment.

BRIGITTE T. 
Rating:
5.0

Très bon service, rien à dire.

ROCK P. 
Rating:
4.0

Customer did not leave a comment.

Curtis T. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Zachary L. 
Rating:
5.0

Customer did not leave a comment.

Mary D. 
Rating:
5.0

Customer did not leave a comment.

Claudy C. 
Rating:
5.0

Customer did not leave a comment.

pierre P. 
Rating:
5.0

Customer did not leave a comment.

daniel H. 
Rating:
5.0

Customer did not leave a comment.

Jefferson L. 
Rating:
4.0

Customer did not leave a comment.

Pierre L. 
Rating:
3.0

Besoin de formation sur comment attaché une remorque a une voiture

André B. 
Rating:
5.0

Customer did not leave a comment.

donald C. 
Rating:
5.0

Customer did not leave a comment.

JeanFrancois D. 
Rating:
5.0

Customer did not leave a comment.

Laura C. 
Rating:
1.0

Indiquer les bonnes heures et journées d'arrivée des camions

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

Jean C. 
Rating:
5.0

Customer did not leave a comment.

FREDERIC R. 
Rating:
5.0

Customer did not leave a comment.

pierre D. 
Rating:
1.0

One tire was low can not do it there. Stop at a garage.later in afternon low again.No answer at my phone.Call the service uhall and obtain a rdv the next day. I lost a day and Pau it in Florida

Gilles C. 
Rating:
5.0

Good personal service

PIER OLIVIER C. 
Rating:
5.0

Customer did not leave a comment.

daniel C. 
Rating:
2.0

Assurer la présence de la véhicule. Il fallait que je récupère le camion a Drummondville a 8:00. J ai louer 3 personnes à 30$/heure chaque. Ça m'a coûté 270$ pour 3 heures de retard. Ils m ont envoyé à valley court pour récupérer le camion. Il vous manque la fiabilité. Je serais insecure de louer quoi ce soit chez vous. Vois devez travailler fort pour assurer les équipements loué aux clients. Merci

HICHAM A. 
Rating:
5.0

Customer did not leave a comment.

PIER OLIVIER C. 
Rating:
5.0

Customer did not leave a comment.

Pier Olivier C. 
Rating:
1.0

I had take a truck already dirt with things doesn't mine. I'm from granby, you make me go take the truck 45km from my position at valcourt. It's have fuck my schedule! Having the truck was helpful. But receiving a bill this morning for a cleaning, a lot of thing doesn't belong to me when I had take the truck. +60$ extra for maybe 15$ gaz in reality! Can you understand that I had to do 45 km more for my moving!! Sincerely If nothing is done with these extra charge it's will be my last time with U-Haul, and be sure that nobody around me will do a location of you're équipements!

Samuel B. 
Rating:
5.0

J'aimerais si possible la facturation en français et les confirmations. Merci

geatan O. 
Rating:
5.0

Customer did not leave a comment.

alberto P. 
Rating:
3.0

Customer did not leave a comment.

Marie-Pier C. 
Rating:
2.0

Pas de machine pour payer par carte.

VIRGINIE L. 
Rating:
4.0

Customer did not leave a comment.

MAXIME H. 
Rating:
1.0

il y avait des articles dans le camion "échelles et bois que j'ai du vider" le comerce n'avait pas de ralonge pour le tow dolly "je n'ai pus faire mon inspection avant départ"il ma dit d'arreter chez canadian tire en acheter une qu ce n'était pas cher ce qui ma couté $27.58 facture a l'appuie apres avoir acheter la pièce j'ai fait mon inspection la lumière arrière droite ne fonctionnait pas j'ai du la démonter souder les fils et riveter la lumière les domages était de longue date photos a l'appuie perdu 3 hrs... vous devrié visiter les lieux comme c'est malpropre

REJEAN F. 
Rating:
1.0

Le camion attendu n'est jamais arrivé. De plus le personnel de cet établissement n'était ni présent ni ne répondait au téléphone pendant les plusieurs ou nous avons tenté de les contacter. Nous avons dû aller chercher un camion plus petit qui ne contenait pas les équipements que nous avions demandé et ce nous obligeant a faire deux heures de route supplémentaires. Le kilométrage a été compensé mais pas l'essence. Jamais personne ne nous a averti de la situation et nous avons dû improviser a la dernière minute. le camion était au 3/8 en essence et nous avons dû faire le plein. Le camion a été remis avec le réservoir a la moitié et aucun remboursement n'a été offert pour la différence. Nous sommes très insastisfait de U-Haul.

ANDRE P. 
Rating:
4.0

Customer did not leave a comment.

MICHEL L. 
Rating:
3.0

Lui dire d'aller ailleurs!

Katy D. 
Rating:
2.0

Le temps d'attente à été très long.

Philippe B. 
Rating:
3.0

Customer did not leave a comment.

ST AND #65533ANE M. 
Rating:
5.0

merci au garagiste pour son soutien et son accueil

REAL B. 
Rating:
1.0

Customer did not leave a comment.

MARCEL T. 
Rating:
4.0

Customer did not leave a comment.

OLIVIER R. 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER W. 
Rating:
5.0

Customer did not leave a comment.

gilles D. 
Rating:
3.0

Customer did not leave a comment.

ETIENNE B. 
Rating:
5.0

Customer did not leave a comment.

REGIS S. 
Rating:
3.0

Customer did not leave a comment.

ROBERT F. 
Rating:
3.0

Customer did not leave a comment.

DENIS M. 
No reviews have been submitted for this location.

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