Brenda was amazing! She assisted me with both my move in & moved out. Both times she went above and beyond to be friendly and make sure my needs were met. 10 out of 10 would move again.
Kyle G | Overall ExperienceSelf Storage Units in Boston, MA, 02118
U-Haul Moving & Storage at Mass Ave Boston
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844 Main St, Cambridge, MA 02139 View Available Units2.8 miles from this location -
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124-126 Eastern Ave, Malden, MA 02148 View Available Units6.7 miles from this location
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Storage Customer Reviews
- 3.5 Average Customer Rating
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There is a gentleman working in the storage building named Alexander. I cannot speak highly enough of this man. He should be the poster boy excellence in customer service
Vincent D | Online Move InI had mouse droppings and mouse waste all over my stuff.
JESICA E | Overall ExperienceThe staff is excellent. They were very helpful. From the people in the show room to the ones outside. They made the move go smoothly. I would recommend this location to a friend.
Andrew R | First ImpressionsI would of said excellence but I will say average due to the rat poop at which I threw some things out. Other than that very convenient.
Grace S | Overall ExperienceYall payment arrangement not good you can never pay half on it I told yall I’m not working now I loose all my stuff including my son ashes from his death but it’s all good
RONALD L | Overall ExperienceStaff was always great. Facility is in depressed location but nonetheless a good experience
david r | Overall ExperienceJorge and Brewnda were awesome! I booked a unit not realizing there were stairs, which I can't do. They were able to change. Jorge backed my car up the ramp that I was afraid to :) don't use anyone else in Boston !
Mary H | Online Move Invery good
Franklin M | Overall ExperienceSteph needs to pay more attention to the customers such as paperwork in calls
PAUL D | Overall ExperienceThe staff is very unprofessional, they were mad and had attitudes. The unit was not clean. There are people living in the storage units. It’s not a good area used needles were on the ground. The staff was playing rap music in the office with a lot of swearing. I would not recommend this location to anyone.
TRACINA E | Overall ExperienceEl manager chris es el mejor. El se aseguró de que todo estuviera perfecto . Muchas gracias chris
Maria D | First ImpressionsI love renting trucks from this location. It's very convenient and local for me. They have great service and you're not waiting very long, especially if you've made reservations.
Stacey S | Overall Experience