Me fuy porque el aumento estaba fuera de mi alcase
adalgiza g | Overall ExperienceSelf Storage Units in Boston, MA, 02118
U-Haul Moving & Storage at Mass Ave Boston
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What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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This place is digusting, smells terrible and there is mold in the units.
Ian-Michael G | Overall ExperienceLa persona que me atendió me fascinó mucho ella sabe lo que hace y con mucho cariño y respeto No me recuerdo su nombre ella es muy amable 🙏🏿🙏🏿
fender j | First ImpressionsBuen servicio
Jose J | First ImpressionsEveryone was VERY helpful. One UHaul gentleman helped me find the entrance to the storage facility and he even made sure that an individual who was roaming around did not get access to the facility. Another IHaul gentleman inside the storage helped me locate my unit number and also made sure that the same questionable individual did not remain on the premises without proper access. The lady at the front desk was polite, helpful and quickly helped me return a few items and showed me how to check out on the machine.
Irini A | Online Move InEverything was good with two exceptions. You have great staff. Just not enough of them. The card device to enter the facility is a complete pain. Other than that, my experience with U-Haul was very good
greg S | Overall ExperienceThank you for your help and good service 👍 🙏 😀 👏. Muchas gracias por su buen servicio yo me encuentro muy bien agradecido. Muchas gracias nuevamente.....
ROBERTO A | Overall ExperienceI would not go there without a man with me. The junkies are out of control. I left to find a storage I could go to and feel comfortable coming and going. It was a good thing the staff was nice and helpful, other than that Absolutely Not! I am handicapped and it should state, not handicapped accessible! Hated I stored my stuff there.
Tamara S | Overall ExperienceThank you
raheem a | First ImpressionsVery courteous employees answered my questions
patricia b | First Impressions7-7 is slightly limited but I only had issues a few times
Kayley D | Overall ExperienceI made a reservation for a specific size unit and when I arrived that unit wasn’t available, so I had to pay more b/c only a larger size was available. That was totally wrong. I shouldn’t get charged more when it wasn’t my fault that you didn’t hold the unit I reserved. Also, the hours were inconvenient and the staff was not friendly.
Christi H | Overall ExperienceNo Comment
STACEY E | Overall ExperienceU-Haul employees at the check in and check out location were all very helpful and gave us ample time to answer our questions
AUSTIN L | Online Move InI was informed by person helping me Robert
chavela a | First ImpressionsMy storage was emptied by the staff and missed a few items before I left.
Stefano O | Overall ExperienceService was excellent. My only reservation was that the price of my storage unit increased within a year of engagement. I thought this was a bit unfair. Staff always helpful and polite.
Martin K | Overall Experience