The day I went to take out my stuff, the main door was not working and I had to hold it myself while I was putting my stuff in the car. A person from the staff said it wasn't working but that was all, he didn't give any other solution.
Ana M | Overall ExperienceSelf Storage Units in Washington, DC, 20002
U-Haul Moving & Storage of Intown
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$94.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $94.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $139.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $149.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- ADA
- Rate:
- $149.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Medium
5' x 13' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
- Rate:
- $164.95 Per Month
-
![Example storage unit layout]()
Medium
5' x 13' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $169.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 8' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $179.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$224.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $224.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Storage Lockers
-
![Example storage unit layout]()
Small
5' x 5' x 6'- Rate:
-
$69.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $69.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 6'- Rate:
-
$69.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $69.95 Per Month
-
![Example storage unit layout]()
Small
5' x 6' x 6'- Rate:
-
$69.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $69.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 6'- Rate:
-
$74.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $74.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 6' x 6'- Rate:
-
$74.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $74.95 Per Month
-
![Example storage unit layout]()
Small
5' x 8' x 6'- Rate:
-
$74.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $74.95 Per Month
-
![Example storage unit layout]()
Small
5' x 8' x 6'- Rate:
-
$79.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $79.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 6'- Rate:
-
$84.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $84.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 6'- Rate:
-
$84.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
- Rate:
- $84.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 6'- Rate:
-
$84.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $84.95 Per Month
-
![Example storage unit layout]()
Small
6' x 8' x 6'- Rate:
-
$84.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $84.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 8' x 6'- Rate:
-
$84.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
*Minor Structural Support Column In The Interior Of The Room
- Rate:
- $84.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 5' x 6'- Rate:
-
$84.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $84.95 Per Month
-
![Example storage unit layout]()
Small
5' x 6' x 6'- Rate:
-
$89.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Small
5' x 6' x 6'- Rate:
-
$89.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 6'- Rate:
-
$89.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Rate:
- $89.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Small
5' x 6' x 6'- Rate:
-
$94.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
- Rate:
- $94.95 Per Month
-
![Example storage unit layout]()
Small
5' x 8' x 6'- Rate:
-
$99.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $99.95 Per Month
-
![Example storage unit layout]()
Small
5' x 8' x 6'- Rate:
-
$99.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
*Pole In Unit
- Rate:
- $99.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 9' x 6'- Rate:
-
$99.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
*Has A Step Into The Unit
- Rate:
- $99.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 8' x 6'- Rate:
-
$104.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
- Rate:
- $104.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 6'- Rate:
-
$119.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $119.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 6'- Rate:
-
$124.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
- Rate:
- $124.95 Per Month
-
![Example storage unit layout]()
Medium
5' x 12' x 6'- Rate:
-
$99.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $99.95 Per Month
-
![Example storage unit layout]()
Medium
5' x 12' x 6'- Rate:
-
$99.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $99.95 Per Month
-
![Example storage unit layout]()
Medium
5' x 15' x 6'- Rate:
-
$124.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $124.95 Per Month
-
![Example storage unit layout]()
Medium
5' x 15' x 6'- Rate:
-
$124.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $124.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 6'- Rate:
-
$129.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $129.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 8' x 6'- Rate:
-
$134.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $134.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 6'- Rate:
-
$134.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $134.95 Per Month
-
![Example storage unit layout]()
Medium
5' x 12' x 6'- Rate:
-
$149.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $149.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 6'- Rate:
-
$149.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $149.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
5' x 12' x 6'- Rate:
-
$154.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
- Rate:
- $154.95 Per Month
-
![Example storage unit layout]()
Medium
6' x 15' x 6'- Rate:
-
$154.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $154.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
5' x 15' x 6'- Rate:
-
$159.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
- Rate:
- $159.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 6'- Rate:
-
$174.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $174.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
8' x 16' x 6'- Rate:
-
$179.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $179.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 14' x 6'- Rate:
-
$179.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $179.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 6'- Rate:
-
$189.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
- Rate:
- $189.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 6'- Rate:
-
$189.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $189.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Large
14' x 15' x 6'- Rate:
-
$214.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $214.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I have working with this location for years and they are always getting better for the most part have not finished my move in yet. will complete this afternoon
CECIL B | First ImpressionsEveryone was helpful
YOLANDA W | First ImpressionsPeople were very nice, but U-Haul web-based and application systems were worse than ever.
Vincent F | First ImpressionsThe best part of this Uhaul office is the staff. Always friendly, helpful and willing to assist. I’m very grateful for all of its employees. Thanks.
SILKYA I | Overall ExperienceThe unit that was rented to me (617) has a crooked lock that always looked unsafe. The second floor is nothing like the 1st or 3rd floor.
Marjorie H | Overall ExperienceIt doesn’t seem climate controlled and the elevators were not working for awhile. I was on the 3 rd level. I should have been compensated. I wanted to move my daughter out in August to Howard University but did not. It was too much heavy lifting up and fine steps.
Allison J | Overall ExperienceBetter each and every time! Keep up the good work
WILLIAM F | Overall ExperienceThe staff member that helped me was amazing!
Rashida H | First ImpressionsThe reason I said average the elevators were broken for 3 months I had to pay storage fees because my stuff was on the third level and I had to wait until the elevators came up which was this month I'm just getting my stuff out I just moved into a new place and I had to wait till 3 months to get my things out other than that everything else was good
TANIA J | Overall ExperienceI would give negative stars if I could. I will never use uhaul storage again and I will make sure my friends and family know about this experience. The customer service on site is horrendous. When I checked in the woman told me they don’t even have the size storage unit I reserved. I asked if she could give me the slightly larger unit for the same price but she said no. I had to settle for a smaller unit and could barely fit all my items. She also told me that the elevator in the building was broken so I had to reserve a time for their movers to carry all my things up the stairs. Overall, she was extremely unhelpful and did absolutely nothing to make up for the inconveniences uhaul caused. When I moved all of the things out of the storage unit I found mice poop EVERYWHERE. My things were only in the unit for 3 months. The mice ruined several of my items that had to be trashed and I found a dead mouse inside my things. Upon checkout, I let them know about the mice but they didn’t care. I also asked if my unit could be prorated for the final month since I only used it for 6 days. They told me no and I have to pay the full month price. Overall, my experience was so terrible and it’s clear the staff doesn’t care about their customers. I will never come back and will make sure others hear about my experience.
JENNA L | Overall ExperienceCustomer Service was always on point. The representatives were nice, knowledgeable and accommodating. Keep up the work 5th Street location.
CHEVELLA M | Overall ExperienceThank you! Above and beyond!
TAMEECA H | Overall ExperienceWithin this facility my belongings were stored and to my surprise I had a lot of rat poop all over my things. So much to the fact that I left it behind until I tried to find someone who was less fortunate could use. Even though I hated to have to be honest about the circumstances of the furniture that was in storage I was and that caused a delay in me getting it out of storage let alone getting someone to help me move it. Thank GOD my kids and I clothes were tightly secured and were out shortly after renting. I thought by choosing a unit that was on the second floor would help but I guess not smh…. The lady that checked me in my very first day customer service was phenomenal but the manager after over the phone not so much. Anyways this is just another lesson learned. No Storage for me at U-Haul. P.S I hope when you auctioned my few things off that were left behind, y'all tell the people why the items were really left because the facility knows why.
SHANEKA B | Overall ExperienceAll was well until I was trying to leave. The elevators were out which put a month on me that I wasn’t expecting to pay
WILLIAM S | Overall ExperienceI love this location
Isaac g | Overall ExperienceEveryone was a pleasure to work with except for Cynthia. She was not professional at all. I once came in the office for assistance and she was at the front desk gossiping about how another employee called out of work because her mother was in the hospital. That’s none of my business and not for me to hear. Another time, she lied to me about pricing on how much it would cost to get my lock cut off my unit since I lost a key. I never want to do business with her again.
EASON S | Overall ExperienceExcellent customer service from Cynthia!
ZACHARY D | Overall ExperienceOverall great facility, staff & support !! Well maintained & professional
Venkat A | First ImpressionsThe elevator was broken for three months and the A/C rarely worked. Wouldn't recommend to a friend.
Nathan-Raegen S | Overall ExperienceBy far the worst experience, I’ve had storing anything in a storage unit before due to the overall lack of care for clients hoping for reliable access to the actual storage unit. I was promised access to movers who would move my boxes for me. That was a lie, I was expecting at least the bare minimum access to an air-conditioned building or at the very least an elevator, or easy access to my unit via elevator. During both my move in and move out process, there was no elevator with no intentions of fixing it, forcing me to carry 4+ extra large moving boxes, packed to the brim, up and down stairs that were overall very unsafe. Quite negligent operation being run, the only inkling of an upside to storing my items at this location was the fact that I did not have to pay for it, however with the combination of everything mentioned before I would much have rather come $75 plus out-of-pocket for access to these very essential things. I found myself helping older individuals also get items up and down the stairs amidst my own move. Seeing as though the Front Desk staff was very lackadaisical and provided no real support other than a slick remark and a free month of storage, its definitely not worth the anguish and I can confidently NOT recommend this location to friends and family.
Anthony A | Overall Experience