We picked the truck up on Friday afternoon, drove it to across town and when we stopped and turned it off the battery died. When we called to let the office know they told us to recharge it and let it run. The following day that we used it, the same thing happened. No one offered to bring a new battery which would have been the right thing to do. Just said jump it off and keep it running. Both times, it took over 30 minutes before it charged enough to be driven, wasting time we couldn't afford to lose. Very poor customer service.Lisa S.
(U-Haul Neighborhood Dealer)
- Mon–Tue9 am–5:30 pm
- Wednesday9 am–1 pm
- Thur–Fri9 am–5:30 pm
- Saturday9 am–1 pm
Special Operating Hours
- 9/25/2023 - 9/26/2023: 9:00 am - 1:00 pm
- 9/27/2023: Closed
- 9/28/2023 - 9/29/2023: 9:00 am - 1:00 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town® Rentals in Cartersville, GA 30120
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.0 Average Customer Rating
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Try have someone there for the uhaulKaleb C.
Very helpful and very kind crew, thanks for all you doALBERT G.
No truck available at locationDEANA H.