The truck was new and had a better ride than the big trucks I've used in the past. The office is usually closed, so better make arrangements over the phone, but the manager was pleasant and efficient in booking me for the pickup... I forgot to bring my broom, so couldn't sweep the back of the truck upon returning. If the manager is not going to be there, then it would be nice to have some brooms or spray bottles with cleaning agents for a general sprucing up! But, how to do it without people just stealing it? Well, I tried. Thanks. NOTE: This location only had a choice of two large trucks, so will have go to another location if one needs otherwise.
tom r
J&R Quality Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chardon, OH 44024
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Customer Reviews
- 4.5 Average Customer Rating
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Location and owner were excellent. U-Haul I have major issues with as I was forced to change locations Farther from my location and then you charge me mileage cost… makes no sense for your screw up I pay more!
Richard GThe owner, Joe, at J&R Quality Storage was extremely accommodating and saved my move from Ohio to North Carolina. I initially rented through Little Eagle, the owner at Little Eagle rented the truck that I reserved to someone else the day before my scheduled pick up, and the customer that he rented it to didn’t return it. I was never notified that my truck was not available nor did he try to get another one, I found out the morning when I went to pick it up that he didn’t have any for me. Luckily, Joe came to the rescue and had a UHaul and he was able to rent to me last minute, truly saving my move because I had a very tight timeline to be in North Carolina and accept my house. Thanks Joe!
MATTHEW SThe rental experience was fantistic Thank You Joe!
Andy SMaintain your fleet, having tired on trailer were bald with wire belt showing. Unacceptable, inexcusable, unsafe. Having to take 3 extra hours from my plans just so your trailer could have what should have been standard maintenance performed is inexcusable.
Rodney S