The online process was inefficient. I expected a no contact key exchange and I still had to go in a get a key from the business. Luckily it was during business hours.Carol W.
Trailer Rental & Towing in Indianapolis, IN at Sick With It Prints
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Indianapolis, IN 46221
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I'm upset I was charged an extra day because of my reservation was canceled and re reserved because it was a debit card any way I did t leave with the truck til 3:30. And the gas tank wasn't full when I picked it up and I put $25.00 gas n it so it was almost. 5/8 not 3/4 I brought back almost fu seriouslyJeRhonda G.
Very helpful and friendly. Will recommend and use again.Angela T.
I brought the truck back with a half tank of gas. It was only supposed to be at a 1/4. The gentleman at the desk said he would try and refund me some money but he didn't. I went over my miles just because I had to drive to BFE to get the truck. This place is ok. Your reservation system sucks, calling me the day before sucks, they gave me extra miles but not enough. Shelby, or Madison may have been her name, in customer service needs a raise and a promotion.Bret H.
The pick up location was changed at the last minute to Indianapolis, which was a half hour out of our way. I was very displeased. I had made a reservation for a certain time and they totally ignored this. The new location was really well organized and friendly as well as the drop off.CINDY T.
Motorcycle trailer was perfect for my trip. Employees were helpful selecting the right coverage for me. I will rent from them again.Donald H.
Had to drive to a different location to pick up the furniture dolly. Did not have enough furniture blankets, rude on the phone, didn't answer the phone professionally. Don't guarantee equipment unless you are certain it will be there, ie vehicle transport and dolly. Uhaul is a JOKETYLER F.
They did not have the utility dollie or blankets I had ordered for our move.Patrick K.
Person who checked me out had never done it before, fuel gage was reported higher then what was actually in the tank, I know this because when I started it up the low feul light came on it told me I had 20 miles to empty. When I returned it, after filling it up it said it had 40 miles to go.Joshua B.
Waited 2 hours after reservation time for someone to get keys. Unprofessional and dirty. Weird setup, too many buildings and much confusion. Would not recommend and will not utilize again.Tia V.
Thank you!CHILA B.
I used a 10ft box truck for less then 24 hours and I have been charged 3 times for itDANIEL S.
Getting the Uhaul through the online pick up took 45 minutes. The tire pressure was low on one side. There was no windshield wiper fluid so it took 15 minutes to defrost. It was a rough start.Morgan C.
Great customer service! And very helpful!!Nicole M.
Pickup was a hassle not what I ordered. Not ready when I ordered it. Got charged for the insurance which I declined and got overcharged for the truck because they didn't give me the correct one. Was going to rent a trailer this week following renting the truck but now going to go with another company.AARON W.
Worker was friendly and chatted with me. The picking up and dropping off process was very easy.Daniel H.
Staff was friendly, helpful, and informative.Ryan Z.
Leave the lights on in the parking lotBradley S.
The truck I rented only had 24k miles on it and ran very well. It looked like new still. Nice truck. A lot better than the junker I got from Penske awhile back.Ron O.
I got charged twice!!!!CAMMY M.
I don't really have any thing to say for improvement. The service was fast and friendly. He explained everything very well and answered any questions was very friendly. Good location!Theresa C.
Don't mess with successPatricia M.
Associate was very friendly, efficient, professional, and helpful I will use this location in the future if I need a truckPatricia M.
I forgot a trailer pin and the manager there let me borrow one. Very considerate. Thank you!Alec C.