Triangle Rent a car has the WORST CUSTOMER SERVICE! I will NEVER EVER rent a Uhaul from this location. Shit customer service, no store front to talk to an associate, was placed on hold for over 20 mins. I will never spend another cent with them. My reservation was canceled without notice. Took 2 days to receive a receipt in order to charge my customer. Uhaul should revoke the rights for them to represent the Uhaul brand.
Luis C.
Triangle Rent A Car
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, VA 23227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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It was just a parking lot. Easy drop off.
Jeffrey G.I had a 9 am Sunday reservation but when I arrived the store was not open till noon and someone had to approve my trailer pick up. I came back at noon and was told to hook it up myself and go, wish they would have just let me do that at 9 am. Returned it Monday at 9 am and no one was there either, called and was told to just unhook and leave in parking lot. At least the trailer was in good shape.
John D.I was given one location via email and in route to that location. I was told they did not have any traction with sent to another location.
Stephen P.I reserved the trailer for 9 am. I was there at 9:15 and hooked up the trailer. When I called the number, I was told that I should wait 30 minutes for them to come! They came at 10 and I had to hook up the trailer all by myself.
moeen M.