Get English speaking employeesWALLY B.
First Choice Citgo
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Staunton, VA 24401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The gentleman who helped me is not fluent in English and his customer service skills are not the best. He also lacks experience. He overreacted when I told him how many miles I'd be driving and had to call someone for help in entering the number. A bit more training and more experience communicating in English would be helpful to the next customer.Angela M.
Was overcharged for the truck I rented. Store indented from couldn't assist with anything and there was a wait online.Emmanuel C.
You have lost my future business.... The attendant COULD NOT SPEAK ENGLISH!!!!! AND WAS TOO BUSY (15 minutes) WITH A LOTTERY TICKET pay out TO HELP ME OR EVEN UNDERSTAND ABOUT THE GAS DISCREPANCY. Please send the attendant back to the country where he came from! email sent 11/5/22 with no response as of today.... Dear U-Haul, My truck reservation number was #25692381 My truck number was DC 3206R My Pick was 3PM 11/3/22 AAlaways Towing and Tires LLC My drop off was 2:43PM 11/4/22 at First Choice Citgo I was OVERCHARGED for fuel. Please check the pictures I sent to UHAUL when I picked up the truck. The fuel gauge was barely over 1/2 tank and it was NOT A FULL TANK OF GAS. This is just how I left it when I returned the truck. Please CREDIT my account $45.50. Many thanks, Thomas Stuart 2711 Buford Rd. #274 N Chesterfield, Virginia 23235â€‹ cell 804-200-2458Thomas S.
Very open place. Gas station, popular, clean and many other U-Haul's around so you can see how other rentals are being parked, etc.Darryl O.