Charged to many days but not enough mileage. And no refund.JOSELITO R.
Trailer Rental & Towing in Summerville, SC at The Ammo Dump
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Summerville, SC 29483
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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My original reservation was in Moncks corner. I went to go pick it up and the van wasn't there. I had to drive to another location wait over 45 minutes to get the van. In turn I rented from much farther location than desired which caused me to pay for extra fuel and mileage. Not very happy with uhaul at this moment. Will seriously consider other options on my next business delivery.STEPHANIE L.
Truck was turned in but never checked appropriately and had major mechanical issuesCaitlin S.
I am 45. I have moved 42 times in my life. I have used UHaul MANY times through the years, as a matter of fact, exclusively. This location had the absolute worse customer service and old worn out truck I have ever dealt with. First, the guys running the location are liars and cheaters. I signed a document that there was 3/4 of a tank of gas in the truck and if I did not return it with 3/4 of a tank they would charge me $4.00 a gallon (which followed with a long right wing political diatribe that had no place in customer service!) When I got in the truck it had 1/4 of a tank. The receipt I received this morning stated I only drove 36 miles. But it cost me $75 to get the tank to 3/4 of a tank. Second, the truck was old and falling apart. Inside the cab the felt on the roof was peeling off, the truck was not cleaned from previous users. I felt cheated, I felt used and taken advantage of. The mocking of Hispanic name as they competed in pronouncing it, the complete and utter unwelcoming atmosphere of the location made for an experience I would never want to go through again. I know this location does NOT represent UHaul, I have done enough business with your company to know this. I will continue to use UHaul, but I will never ever step foot in this lying cheating stealing location. Thank you. And Have a great day!Julio C.
Very tight, no place to park truck.Andrew S.
Every thing went well on line reservation is real helpful. I enjoyed talking with the man at the counter.Catherine S.
Looks a little shabbyRobert S.
Paul Mitchell was great to work with - kind, thoughtful, respectful and a personality.CLYDE B.
More service reps.BILLY G.
This was a good U-haul rental experience. I was on my way quickly with my rental.DENNIS B.
The truck that I rented had a "Check Engine" Light on. The windows had been left open so there were insects in the cabin. Moreover, the app did not work when I had brought back the truck. Therefore, I was charged the next day. I would NOT recommend this location or UHAUL unless they really needed it for the cost. Very disappointing.Nicholas P.
I purchased two dollies and only got one but was charged for two. Communication was poor at the pick up location. I've had better experiences with u haul in the past.Chad H.
I didn't appreciate being charged for a dolly that was left in the truck when I specifically indicated in my reservation that I did not want to rent one. Additionally, contactless pick-up/drop off does not work online as this location is misplaced on the website.CADY R.
Van had a strong smell of cigarette smoke and was dirty inside-sand or dirt present in passenger cabANDRE M.
Rude customer service. I arrived for a 3:00 pickup at 2:45. The CSR said you're early, but I'll still help you. I left the front door open because my kids were asleep in their carseats (windows down and 60 degrees) and I wanted to keep an eye on them. He told me to shut the door. I explained my kids were in the car and asked if I could leave it open. He said no and didn't like open doors. If I had any other option I would have left. Generally he was rude and treated me as if I was an inconvenience. As a consumer, it's my choice where I spend money. Never getting a dime out of me again.Tai E.
Open earlier maybe?PETER T S.
I did not know how to get key for truck, so I called 1-800 number and they could not help me eitherKeith G.
For a man yes, not really for a woman. The Ammo Dump is a dump.kirby F.
24/7 usage if business is closed location is a plus if you are by yourself checking in/out a rental.Valvy G.
Super easy and fast pick up.RONNIE C.
Address the above issuesCharles K.
The owner of this lot is very nice and helpful.Philip C.
It's a shithole!lewis M.
did not have any boxesDONALD C.
Friendly Staff. I enjoyed our interactionJared Bikeri O.