After I contracted the pick-up and drop-off, I received a call from one of your representatives to change the drop-off due to the number of trucks going to that location. I agreed, it added twenty minutes to the drop-off journey as well as miles on the truck. Much to my surprise and disappointment, I received an additional mileage charge resulting to the drop-off change. Other than that, it was a good experience.
KENNETH M
Village Liquor
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chino, CA 91710
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The access process to retrieve the key And I didn’t like that i wasn’t told in advance that I wasn’t renting the truck from a certified dealer or actual UHaul store. Didn’t like the surprise.
Sandra Hthe employees didn't know anything about the truck or even how to fill out the paperwork, in fact asked me to drive to the main location 10 miles away?
Alan D