Is the worts uhaul office that I ever been at, is a dirty and smelly place, I waited in the reception for about 25 minutes because the lady on front was sleeping on a room in the back, she woke up with a very rude attitude and she never Check the equipment I rented.Jose V.
Moving Truck Rental in Florence, KY at Izzy Golf
(U-Haul Neighborhood Dealer)
Florence, KY 41042
Services at this Location:
- Mon: 9 am - 5 pm
- Tue: 8 am - 5 pm
- Wed: 8 am - 2 pm
- Thur-Fri: 8 am - 5 pm
- Sat: 8 am - 1 pm
- Sun: Closed
Special Operating Hours
- 5/12/2021: 8:00 am - 1:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Florence, KY 41042
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Very friendly and helpful!James F.
The gas was not all the way on full tank and the website to pick up barely workedKim C.
Owner easy to work with great communication went over equipment and cost was great. Thank youSTEVEN C.
The Kentucky Location was great. The Glendale Heights drop off location charged me $20.00 EXTRA even though I dropped off 2 days earlier beÃ§ause I dropped after hours and didn't check in my self "WHICH THEY NEVER TOLD.ME THAT AT ALL. THE ONLINE PPL AT UHAUL.COM SHOULD HAVE TOLD ME THAT!!!! They did not..very poor trainingKEVIN S.
This guy should not be a U-Haul provider. The place was filthy! It smelled like cigarettes and dog. A little dog came out to bark at us. It didn't bother me, but, I was surprized it was there. There was all kinds of junk there. He did not have a second furniture dolly there or the required number of pads we reserved. We had to go to the location in Elsmere, KY to get the missing items. The people there were very professional and helpful. It was a lady and a man that helped us and apologized for us having to go to Izzy Golf. Obviously, they must be aware of problems with that location. Drop Izzy Golf. He was cordial enough, but, the place was disgusting!KEITH GORDON Z.
Owner was nice and rental was easy. The location was iffy.Allen D.
Clean and service your equipment the guy was friendly but the truck was dirty and unsanitary.MARCY W.
Truck door was wedged open because clasp was open and it took 30 minutes to get door closed. Appliance dolly was not in truck. I had to get one from another location. I would not recommend this facility.Tom H.
Arrived before 11 am there was a sign on door stating at lunch be back at 2pm I came back at 2 and door still shut with same sign on it. The person in store next to it stated he sleeps in there because he drives long hauls there's a drop box outside buildingMELANIESUE P.
Very helpful, I will use Izzy again for my next U-Haul use. I had wished that the truck had Cruise Control. Traveled many miles. It would have been a big help. Izzy was a great help to us.KIM AXEL K.
Nothing the guy i dealt with was great went above and beyond for meThomas L.
The person I dealt with was very helpfulANTHONY V.
Very nice guy, attentive ans helpful. Very polite man.Nathaniel H.
We did drop off at 9:15pm but it sure could use some lightening and sign up near the road.Chelsea M.
Izzy was very helpful and knows his U-Haul equipment.Jeffrey B.
No one was there. Even though it was business hours when I dropped off the trailer.Timmy P.
Got to location had to call 10 times.Izzy charged to 40 in order to hook car up on trailer.Trailer given flat tire plus he crash the trailer into the dumpster.Then hooked up a second trailer the back right lights didn't work he said he could not fix them.I had to go to another location.Now I'm mad as ever .Went to Uhaul store there was no one there that could fix the problem.Now I had to pull over somewhere in order call for help.email didn't work for me I called and waited 40 minutes then waited 2 hours for service.This from the start is not Exceptable at all.I need a manager to call me. 708-288-6095KIRK F.
Make sure you call if the location of the pickup is changed.Bill L.
I booked in my truck online and on the phone to U-Haul and yet they still charged me $2o Lost all confidence I ever had in U-Haul now done with themSHAUN A.
You changed my pick up location 3 times. Then failed to show the correct drop off location. I didn't need this stress. That's why I reserved over a month ahead.WENDY P.
The phone app wasn't working and the guy took care of everything right away. He was great.Daniel T.
We picked up a 10-foot truck for a recent move. The parking lot had plenty of room, the service was good and the overall experience was fine. However, it seemed like the office area was under construction and could be cleaned up and made more inviting.Radleigh W.
Not much to improve. Super friendly and enjoyed some good stories.Zach A.