My rental was changed at the last minute. I was given a different van who had a low tire indicator, but was told "the tire is fine. There's nothing wrong with the tire". So I didn't air it up, I left it. When i asked about the appliance dolly I had rented, I was given attitude. Because she " didn't have that there. I'll take it off for you." You can go to any U-Haul place and pick one up. This is the 3rd time I've rented a U-Haul, the first time I got a nasty attitude like I was the one who didn't fill the order correctly.
Jana S
Blue Sky Self Storage Hot Springs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hot Springs, AR 71913
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Night drop off box, so no rep interaction. However, the signage and setup were helpful. Nothing noted for improvements at this time.
FRANCES WN/a
DAVID OThank you
Amanda SEquipment and availability was great. Excellent interactions with two employees -- a young white male and young black female. Both professional, courteous, and very helpful. An absolutely horrendous experience with a third employee, white female. One of the most rude, unhelpful, obnoxious people I have encountered in a very long time. Sadly, I could not recommend this location to anyone else solely because of this employee's behavior towards customers.
RUSSELL B