Poor customer service. Poor condition truck. Glad we were only traveling a few miles to a storage unit. Poor usability of app to make return. Zero customer service from start to finish.Lorraine H.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Kyle, TX 78640
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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I won't recommend U-Haul to anyone. U-Haul charged me an extra $450. Once I get my money back, I'm deleting my U-Haul account and app. U-Haul lost a good customer.Venus H.
Excellent service from start to finish.Illiana C.
It took for ever to check in. Tried to charge me more. The slowest service I ever had â€œat This location â€œ And he was on the phone for ever while I am waiting outside waiting for him (maybe manager) to hook it up ( someone else did while he still on phone). And now he start to check hook up and take picture. And he took for ever. I told he is taking too long. He responded he is manager and he is very busy. And I felt he don't care if I am a customer. Not going back to this place.Aly E.
Website for 24/7 rentals didn't work right. Had me scheduled at a different pickup site, removed the dolly rental i had added, and website had issues verifying identify. I had to load my drivers license multiple times. Site was closed on the Saturday I was picking up the truck so I couldn't get a dolly, made for a hard day of lifting.Granville S.