The company it was picked up in was quick and easy. I used the van for a few hours. Was told to just drop the key in the box after which was done. On Saturday received an email from 800uhaul that equipment hasn't been received and need to call. Was not happy with that as the place I picked up from was closing for the day at 3. Uhaul is a disappointment.Michelle F.
Don Jerry X-Plo E-Z Sto
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Plattsburgh, NY 12901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
We have the most coverage in North America!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location of your U-Haul company is excellent. Customer service is great. Would definitely recommend them!tammy M.
Location asked me to pick up the vehicle early, but the truck wasn't prepared. Tire pressure light was on so they asked ME to drive it to their shop to check on it. Service person indicated that they had just changed the tires but clearly someone had not refilled tires with correct pressure. He (Scott) said "tire light will go off after a few miles" which it did. I left the next day and the tire light came on after 60 miles and went on/off during the entire trip. This is a known issue at this location but they didn't seem to want to permanently correct the problem. Vehicle is the worst Uhaul I have seen. Driver side window handle is broken, console beheath drinks holder is broken, overhead light is broken and duct taped on, both doors had to be slammed shut to close. Vehicle had air fresheners added in the doors to try and cut the odor (smoke?). When I dropped the vehicle off I was being charged $1.09 a mile (10 ft truck, local) yet the U-haul website clearly states $0.89 a mile. The location's salesperson did correct this but this was after I pointed it out. this was the worst U-haul experience for me and completely different from the experience I had last year at the Aubuchons hardware in Plattsburgh, NYStephen K.
This was a stressful time picking up my U-Haul. It took almost 2 hours to pick it up due to the app not working and the company not leaving directions on where the key was causing the help and sitter to now not be able to help for the full time causing a second trip to be made and double my mileage to happen I would not recommendBradley P.
Very happy with Uhaul and storage services at E-Z Sto. Recommended!Francis R.