Did not help remove car trailer
Timothy A
Mod Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rifle, CO 81650
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Dropped off truck after hours, received a very rude phone call with guy stating that I left the truck dirty ( when I fact I ALWAYS sweep them out after I rent) I told the guy I haul household items and cleaned the truck, he then told me it looked like. I did demolition..Not sure if the guy was high or drunk, but I ended up hanging up on him and calling corporate. The customer service rep stated that this guy did NOT reflect how uhaul works and that by me sweeping the truck was appreciated and as far as cleaning and maintaining the trucks, that was on the rental locations.
Sandra WA person could use this location but it is confusing and the one person there acted like they would like to be anywhere else.
KVIN PWasn't able to check the truck back in when I was finished on the website and the receptionist said she was going to be there until 5:00. I returned the truck around 3:00. The truck was running rough while I was driving it so I ended up taking 2 small loads because I didn't know if the truck was going to make it. When I was returning the truck I was about 3 blocks away when it started making popping noises and running real rough. I called on Friday to report this and the receptionist was very rude. They were closed Thursday for the 4th of July.
Lana KPuke in truck Truck ran ok Tires were low Blew them up. I have two friends that rode in the puke truck and gagged. Never going to that place again. I disputed the claim and the local rep gave me a hard time about things, and was just trying to close the case. He doesn’t care and I have no time for him either. It’s the principal for good service that everybody is missing here. Passing the buck. The truck ran and I used it and don’t disputed the fee.
Michael I