The back of the truck needed to be swept out.
MITCHELL BROUDY
Birdneck Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Virginia Beach, VA 23451
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The location is in a convenience store at a gas station. The area is dangerous and not desirable. The clerks who assisted me with check in and check out were very nice. The uhaul itself was absolutely junk. The exhaust leaks so bad that it sounded like a nascar and lingered in the cabin.
Michael CahillSafety in this location needs to be addressed! There was a lot of people from the streets walking around and there was a lot of police traffic with lights and sirens going.
Jameka Green-ThompsonThe gas tank was on empty so I had to fill up the truck with gas so I could use it. That should be included in the rental.
Scott RevillarA better explanation of your billing. An agent that can speak clear English. I never received any paperwork. I was not informed how much I was going to be charged when leaving after dropping off the truck. The truck was on empty when I got there. I received no explanation of why I wasn't receiving any bills other than I could see it on the app. I don't have the app, I don't want the app, and I should not have to depend on an app just to find out how much I'm getting billed and how much you're charging me on my card. For these reasons I left the building cussing and I was not happy. I looked at my bill online and it looked as if I was being overcharged 30 miles. I then had to call U-Haul to get an agent and have him explain to me this was not the case and I was receiving a refund. Why do I have to go through all of that just to find out how much you're charging me for renting your equipment? Did this sound like a good experience
robert Southwood