Terrible customer service and overall experience. Avoid this place! I scheduled an 8am contact-less pickup, expecting to be able to use the app and get going on time. I had a crew of movers waiting at my house. No one was there to open the location. I called the number and the owner said his wife should be there shortly and he gave me an attitude. She didn't show up until 8:30, I didn't get to drive off until 8:45. She told me to park the truck in front of the roll up doors when I returned it. I went to the door, and no one was inside again - at 3:15pm...well before closing! There's about 10 roll up doors on the building. I parked at the 2 with the flatest surface that I could, trying to avoid the car parked in front of the first two doors. The owner comes around the corner giving me attitude that I parked in front of the wrong roll up doors. He was very rude. On top of all of this, I rented an appliance dolly which they didn't have. This may be a glitch in the system, but that seems like a pretty common item to rent with trucks, and I was the first customer of the day. I will never rent from here again and I suggest you stay away.JACOB W.
Moving Truck Rental in Yucaipa, CA at Coast 2 Coast Towing & Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Yucaipa, CA 92399
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.