Customer did not leave a comment.Bernice G.
Customer Reviews for Browns Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pick up was unorganized and had to run my CC numerous times before it worked. Outdated card reader equipment and no help hooking up car transport.Thomas P.
Customer did not leave a comment.JOSEPH WALTER S.
Customer did not leave a comment.AARON MICHAEL M.
Customer did not leave a comment.Ronald H.
Customer did not leave a comment.WILLIAM MELVILLE W.
Customer did not leave a comment.Oren C.
Customer did not leave a comment.Troy J.
Customer did not leave a comment.Bradley S.
Good serviceJOHN FREDRICK P.
I rented the truck on Sunday afternoon; this location was the only one I could find open at that time. That alone impressed me! Everyone at Brown's store was extremely helpful during pick up and during return. A huge thank you to all the employees there!!jACKIE F.
Had to drive 50 miles extra for this vechile.Richard B.
Everything went well and it was quick and easy no changes needed !!Gary O.
Customer did not leave a comment.William G.
Customer did not leave a comment.John O.
Customer did not leave a comment.Ben B.
Nothing!! Brown's was a delight to work with!!Dianne D.
Customer did not leave a comment.Sandra D.
Customer did not leave a comment.Daniel Y.
Customer did not leave a comment.Cindy P.
I ordered a trailer only to show up and the location at Whistlers garage had already had my trailer booked. I don't think it was Whistlers fault. Anyway you and them worked it out if I drove another 25 miles I could get a trailer at Brown's corner store in Little lake and I was given a discount. I was good with that but when I picked up the trailer there wasn't an extension for the trailer lights ... So I had to leave without any lights on the trailer and drive 5 miles to purchase an extension. Well the Ace in gain Michigan didn't sell and extension so I purchased w everything I needed to make my own. It cost under $15.00 and took me a half hour to assemble. Now I normally work for $150.00/pr hr. But that unreasonable considering my knowledge . I'd just like to be refunded $30.00 for the inconveniences. I think thats reasonable.Chris S.
i was supposed to pick this up at a different location, actually a bigger truck and i had to settle on this one. very disappointed as i was told the truck i requested was at a location closer to me, but the system did not update quick enough so i lost my truck.jeremy H.
Great experience, couldn't have went any better.CHAD L.
Customer did not leave a comment.Herschel S.
I came in at my arrival time, however the owner who processes the uhaul equipment was not present. Store employees had to call her to, so that she could check me out.Natalie J.
these guys were great no improvement needed.Edward C.
Other than forgetting furniture pads... drop off location had to contact Browns to get credit.Steven B.
Jason tried to return trailer aside from truck so we don't get charged for nothing but computer system said no. Jason was very helpful.JEREMY W.
We set our pickup location to one of the multiple uhauls in our town, about two weeks prior to the move. Instead, the night before we got a call saying we needed to pick it up from a location 40 minutes out of our way. Nonetheless uhauls email and text for the new location was wrong. Which tact on an extra 15 minutes. Not happy at all.Christian P.