Customer Reviews for Madison Mobile Pressure Washer

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Madison Mobile Pressure Washer

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Chris G.
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Customer did not leave a comment.

MARK C.
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Chris G.
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Melissa C.
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Melissa C.
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Bill G.
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Business was not open at the time of scheduled pick-up.

Kendra T.
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This was honestly one of the easiest rental situations I've had!

Melissa C.
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The old lady at the desk is so nice, this is your best home town dealer that treats you like your business matters. Give them a try!

Heather Y.
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They were amazing! Super friendly and patient. Set up the mirrors and ensured I was comfortable before leaving. Went over all the paperwork.

Alicia W.
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Additional signage would be helpful for U-Haul pickup/returns (where to go/office) and if there is specific parking stalls, please specify. Staff was very kind and accommodating.

Chris G.
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Very quick drop off process. Employees are very helpful and efficient. Nice atmosphere

Molly R W.
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This was not the location that I requested. It was very inconvenient to get my trailer from here, as I specifically chose U-Haul because there was a location very close to my home. All of the service representatives that I spoke with to address the last minute change of location were not helpful at all. They were rude telling me that this was only 4-5 miles away, and not listening to my concern and the problem that this added to my cross-country move. In city traffic about 20 minutes each way to my drive to and from getting the trailer. This was very problematic.

Melissa C.
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This place is the best. Friendly staff, equipment is always clean and is a nice big open parking lot for maneuvering around.

Angela G.
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Keisha S.
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jerry S.
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Chris M.
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Our pick up location was switched on us and were notified by Uhaul the day before, Only given the street address and our gps maps when we got in the area had a hard time locating. Would have been a lot more helpful if they would have given us the name of the business also since the pick up location was tucked back behind some other businesses and did not see any sign near the main road indicating uhaul. The actual pick up at the location went smoothly and the lady was very nice. The little mark down is on Uhaul itself for switching locations on us and the frustration we had in locating the place.

Melissa C.
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Kurt S.
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Bob B.
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Jeffrey H.
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Picked up after hours. Truck was available, but not staged to be ready for after hours online check in. After two hours of waiting on hold for and ineffective support, was finally able to speak with a local representative that could help.

Melissa C.
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Customer did not leave a comment.

Jerry A.
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Melted m and ms in cab. No furniture blanets/pads. Had to call to get charge removed. Windshied bug ridden and had to clean. Cargo area was clean.

Nancy B.
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Customer did not leave a comment.

Mark A.
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I was supposed to pick up the truck at a Janesville location, upon arrival I was told I had to go to Monona to get the truck which upset my moving plans I t took me an extra hour and a half to get going. Not happy about not being informed about the new pick up location. Not happy with the policy!!! The people were pretty good.

Mike T.
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J. Richard F.
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This location was amazing. Wonderful staff! Very helpful!!

Michael C.
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Dena D.
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Dan B.
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Ken M.
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Fast and friendly service!!

Gina H.
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Brooke D.
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I'm not sure, I was not charged as discussed twice and I am still working on obtaining the appropriate charges. Otherwise, service was sufficient.

Laura N.
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The trailer I reserved online was not available I had to take a different model and pay more the online contract system was also down no fault of the staff, mostly system issues staff were friendly and apologetic

Efern S.
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Customer did not leave a comment.

Scott S.
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Very nice people. Friendly and professional. To improve for the next customer, just keep doing what you're doing.

DAVID J.
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Nothing can be done better the service was GREAT fast in / out the best U Haul dealer I've ever dealt with .

Matt S.
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Cargo door was frozen shut, online checkin was slow and tedious

Connie K.
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Truck was ok but smelled like cat urine staff was really nice in Madison

Emily P.
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The key drop-box was not easy to find and U-Haul said I stoled the truck in an email. I returned the truck I rented, the night of 10/14/17 to this location. They took care of U-Haul claiming I never returned it and were super nice.

Meghan F.
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Jeff K.
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Trevor D.
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HARRY G.
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The people at Rocky's were extremely nice and helpful. Had my truck pulled up to the door for me!

patricia J.
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Jennifer J.
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Denny C.
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Dale E.
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One of the tires kept losing. Air which caused delays on our move Left rear tandem needs repair

DANIEL S.
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I believe it would be much easier to handle the fuel situation if the truck had a full tank of gas when picked up. Then, customer can just fill it up before they return it.

MARK C.
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Rocky's is the best, I always get my rentals here. Always quick with check outs and great customer service. They even set me up a rental in another state, so they can do it all for you! Avoid the long lines this summer, call Rocky's first!

kelley S.
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I found U-Haul's webpage unnecessarily complex and confusing.

jermaine G.
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Everything went great. I rented the uhaul van. That was perfect size for what i needed it for.

George G.
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The on-line return as a complete disaster. I dropped the vehicle off, after hours, on Saturday, 03/18/2017. This system did not recognize my location and it took about 45 minutes to get everything done. I should get a discount for the aggregation. George Gladis gmgladis@comcast.net

Jessica R.
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AMAZING customer service A++++++++++

kelley S.
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Fast, painless checkout of vehicle. Vehicle was in excellent condition. Everything worked perfectly.

John S.
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Customer did not leave a comment.

RONALD A.
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It worked out great.

William G.
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The guy was great! Clean and comfortable location. Friendly staff. Very patient, helpful & informative.

roy G.
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Great job as well...all around great..

Jared B.
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Andrew D.
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When you reserve truck at a location, have the truck at that location for pickup. Your entire reservation system is pointless if you have to go get the truck from another location.

Mary S.
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The guy that took worked at U-Haul was so nice. He got it all done so fast and was so friendly. We will do this again as both locations were wonderful to work with!!!

jeff R.
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David M.
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DEREK A.
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The man that handled everything was fast and efficient at his job and very friendly. Very smooth experience for myself

Rick D.
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Theresa B.
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Todd O.
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They were understanding of the situation.

Mark C.
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Jay M.
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Debra R.
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When we arrived to pick up the trailer, we discovered that our pick-up location had changed and we hadn't received a confirmation call as we were told. Mark made adjustments to our order that met our satisfaction. The trailer was missing a strap and he personally acquired one and met us at another location to install it. We were VERY pleased with how we were treated.

Jim M.
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Customer did not leave a comment.

Teri E.
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Fast and easy! I was early and the truck which had just come back in was checked in & back out to me very quickly! Very friendly service too!

Patrick M.
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Easy Drop Off

JOHN G.
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JOHN V.
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MICHELLE L.
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it Depends how far you are to pick it because of miles. Seeing it wasn't were we wanted to pick it so we used 15 miles of our 127 limit.

DEBORAH G.
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Nothing! We had a perfect experience!

GARY R.
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We had ordered a 26' truck but one was not available. Mark at Rocky's worked with us to find an alternative; he treated us well. However, with the smaller vehicles we were unable to pack all of our items.

Dena D.
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Very nice customer service. Easy to find location. Clean

JANA M.
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VICTORIA M.
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CARL H.
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KATHRYN L.
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RANDOLPH S.
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Pleasant staff. Looked out for our needs provided a lower mileage vehicle considering our 300 mile trip. Unit was clean. The only small thing was that the floor in the cab was very slippery. It acted like it had been cleaned with armorall or similar product?

LARRY O.
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Nothing, keep doing what you are doing. The service was quick and easy. Location was very convenient. The person helping me was very professional and effecient.

MICHAEL K.
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Let customers know about tolls and possibly offer a toll pass for extra fee so individuals don't have to worry about tolls and tollways

ELLEN A.
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Mark is a outstanding rep for the company helpful in every way! thumb up!!!!!

DOUGLAS H.
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Customer did not leave a comment.

STEPHEN M.
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I totally appreciate the gentleman called Mark who was at the pickup location. When I first called to inquire about renting options, he was very kind to break down the options for me. He was very polite and helpful. I made the reservation and there was not a single glitch. Mark is just an exceptional, customer-service guy and I think I'd wanna deal with him only for my next rental

GAIL H.
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the young man that checked in the truck was very helpful especially after all the difficulty I had with the movers that were hired through your site.

Leonard S.
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Better signage for the business from East Broadway. It was a bit difficult to locate. HOWEVER, this location is excellent! Wonderful, friendly customer service! Exceptional, clean truck! Very reasonable pricing. This should be the number one choice in the Madison area.

Judith S.
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Rocky's is a great location and very friendly. I will definitely go there again for any UHaul needs.

ROSS F.
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Customer did not leave a comment.

MARSHALL F.
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CHRIS A.
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Best feature is easy rental using internet. The UHaul site is excellent. Never had a problem in about half a dozen rentals over the past few years.

SIERRA L.
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This location was very friendly and I would refer them to friends and use them again.

CHERILYN J.
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A little hard to find. Maybe putting directions on website would help. Staff was very friendly. The van was in superb condition and ended up costing less than I had estimated. Dropping off was very convenient! Thanks!

William K.
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Customer did not leave a comment.

BRIAN M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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