The staff was very friendly each time I went. They were always willing to help. The only thing I didn’t like were the early closing hours during the week of 6pm. There was no way for me to get there by 6pm Monday through Friday because of work. If I ever did get to leave work right at 5, with traffic I wouldn’t even make it there by 6pm, so not being able to access it during the week was rough. When I need storage again in a few months, I’m more likely to look for a location open later, which is unfortunate because I really liked the staff there and the facility was really nice and well kept and cool.
Taylor F | Overall ExperienceAcorn Storage
5555 N Dixie Hwy, Boca Raton, FL 33487Customer Reviews
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The staff was very friendly each time I went. They were always willing to help. The only thing I didn’t like were the early closing hours during the week of 6pm. There was no way for me to get there by 6pm Monday through Friday because of work. If I ever did get to leave work right at 5, with traffic I wouldn’t even make it there by 6pm, so not being able to access it during the week was rough. When I need storage again in a few months, I’m more likely to look for a location open later, which is unfortunate because I really liked the staff there and the facility was really nice and well kept and cool.
Taylor F | Overall ExperienceI did not rent from.this facility it looks like it's in terrible condition. The office smelled horrible amd when the manager didn't like my comments he intentionally directed me to another location the he knew was not currently open, nor did it meet my needs. This place is gross anyway and I found a unit that met all my needs even closer by. Customers, don't take crap from.thesr ppl
Meg S | ReservationVery pleased with facility. Highly recommend to local FAU families,
rachel c | Overall ExperienceConvenient, clean, courteous personnel.
ira r | Overall ExperienceI had very few time to move down from Texas to South Florida and every little help from any of my family members so I really had to rely on UHAUL. I rented a small truck, with an attachment in the back to be able to tow my own car. I got all my boxes, mattress cover from their office, and I was able to hire to guys to load up my bedroom furniture and all my other stuff. I ended up getting my storage from suggestion from them as well and I can honestly say it was great. I never had any issues when coming to get things out of my unit, payment, or even getting someone to answer my questions. I also hired someone in South Florida to help me unload my truck and placed everything in storage. The move was great I was able to watch the guys as they carried everything and I would say my items were well taken care of. I had such a good experience moving as a single woman. Thank you UHAUL!!!
Carime H | Overall ExperienceThe only problem that I had was that the facility close too early at 6 Most of the storages close at 9 pm
cabalen c | Overall ExperienceOffice Manager and her staff is great, and have always been very helpful.
jeffery p | Overall ExperienceI never moved in. I did not get what I reserved and when I went back to the front office to let them now, they were dismissive, not pleasant, did not care that they try to give me something I did not reserved and the solution was for me to move in into something bigger and pay for something I did not need. Horrible customer service.
Maria N | Overall ExperienceThe manager who goes by “Rock” was extremely rude and disrespectful. I had a change of credit card and called multiple times to update. I’m a military contractor so I am out of the country months at a time. When I returned I was two months past due so I called to pay and asked that the late fees be removed because the location did not updated my card. Rock called me cheap and accused me of being broke. He assumed I was broke and refused to believe my side of the story. After 5 years of renting I paid my bill and moved out the same week. Very unprofessional and I will be recommending to everyone to avoid that place. He should not be managing, Poor representation of customer service and poorer execution. There is less expensive alternatives and people who value their customers.
JOHN A | Overall ExperienceMy daughters bedding was molded. I’ve called 3 times since Saturday to speak to someone & no one returns my calls.
Tina P | Overall ExperienceExcellent staff and facilities. We had a unit here for a few years and I would highly recommend them to friends
WILLIAM C | Overall ExperienceI had business files stored there for over 15 years. Never had any type of moisture problems or anything else. We brought the files into our office a few weeks ago for scanning or shredding and no bugs, no musty smell etc. Would definitely rent from them again if I needed storage.
ELSA J | Overall ExperienceAll good
KEVIN H | ReservationWonderful experience. When I arrived I was greeted and shown to my unit. The whole thing was clean and friendly and fast. Could not have been better. Thank you.
nathan a | ReservationGreat service
Michelle V | ReservationThey are every jod Thank you
JULIAN G | Overall Experiencewe reserved a unit for our daughter and she did move into that unit.
Privacy R | First ImpressionsConvenient and close to where I live. Will rent here again when I need to.
Privacy R | First Impressions