Truck was dirty. Had to go out of my way (opposite direction) to get fuel as truck would have made it to my destination, and no stations on the way. Also needed and pre-booked a dolly and he didn’t have one available. So it was three women emptying a house with no dolly to help. Also the office changed my location pick up. Half hour past my destination the wrong way so an extra hour of driving. Just was not happy with the whole experience. Will probably rent a truck from somewhere else
KIMBERLEY S
McNamee Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Perth, ON K7H3E2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I booked the truck well in advance, almost 2 months. They informed me a day or two beforehand that they didn't have the size of truck I booked available. I had to pay more for the larger truck. I was told I would get my initial deposit back, but would have to wait 3-5 business days to receive it. This will barely cover the additional gas and I now have the inconvenience of having to wait for my funds to be returned. Not very impressed having booked so far in advance.
Garrett HForgot dolly and charged me for it.
Dianna WDrop-off was quick and easy.
SHAWN JWhen I booked the truck, I had no idea about the process for pickup. We were out in the hot sun for over an hour trying to figure it out and get things going. We also had to move boat that was parked behind our truck. The person we spoke to in Texas was excellent and very helpful (Zachary). I wanted to get a bag for the mattress, but the location was closed when I was told to pick up the truck, that was disappointing. The person at the drop-off location in Peterborough was also lovely (Elyse). I wish someone from the location had reached out to let us know they would not be there to assist us. We would have changed our pickup time so we could have help if needed.
Chris W