Moving Truck Rental in Charlottesville, VA at Pack N Mail
(U-Haul Neighborhood Dealer)

421 reviews

536 Pantops Center   Charlottesville, VA 22911

(434) 202-5130

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 9:30 am - 2:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/23/2021: 9:30 am - 11:00 am
  • 5/30/2021: 9:30 am - 11:00 am
  • 5/31/2021: 9:30 am - 11:30 am

Services at this Location:

Contact Us

(434) 202-5130

536 Pantops Center
Charlottesville, VA 22911

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 9:30 am - 2:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/23/2021: 9:30 am - 11:00 am
  • 5/30/2021: 9:30 am - 11:00 am
  • 5/31/2021: 9:30 am - 11:30 am
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Charlottesville, VA 22911

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

421 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Polite and helpful. Would definitely use again

donna H. 
Rating:
4.0

A document with simple instructions related to Uhaul driving would be great for a first timer. I faced little bit problem to un-brake the parking brake (there was push lever that I noticed later) initially.

Abu R. 
Rating:
5.0

Great customer service, very happy with your team in this location.

Timothy M. 
Rating:
5.0

The nice person on customer service at Pack and Mail was heroic. The app was useless, and she did everything. Thanks!

SANDRABAIN C. 
Rating:
4.0

They charge me more than rate Rental rate is $19.95 they charge me $39.90 Safe move is $14.00 they charge me $28.00

Mohammad F. 
Rating:
5.0

Be sure the local UHaul phone reservationist is thorough and does their job. The woman on the 800 line was awesome. The woman t the pickup location was awesome. The local phone reservation guy was not awesome.

Karen S. 
Rating:
5.0

Was after hours

Joel F. 
Rating:
5.0

Made moving easy!!

Robert B. 
Rating:
5.0

The uhaul man was very helpful and thoughtful. Please thank him for a job well done!

ANTHONYGILBERT W. 
Rating:
5.0

There was an error on the fuel level at time of pick-up, which I am working to resolve. There was only 1/2 tank of gas in the vehicle, but paperwork indicated Full tank of gas. I called the Pantops location and they confirmed I should refuel to 1/2 tank prior to return. Final bill included a refueling charge, which is incorrect. I also took a photo of the fuel level and ODOMOTER reading to confirm. I hope this is resolved quickly.

CHRISTOPHERKENT S. 
Rating:
4.0

Good

JAMYANGGYATSO P. 
Rating:
5.0

Attendant was very helpful and knowledgeable . She explained everything very well.

SCOTT D. 
Rating:
5.0

Great customer service and fast service !

NAZISH L. 
Rating:
5.0

Did not like the hidden charges I was not told about. Will not be using you again

JENNIFERMICHELLE B. 
Rating:
5.0

Thankful for this location, as our reservation at another location could not be honored due to equipment reserved a month prior not being available. Pak N Mail had the vehicle we needed, had awesome staff, and was in a great location. As a result, we moved a future rental to this location.

MATTHEWLENARD B. 
Rating:
5.0

The cargo van was not clean. We cleaned out the back before we used it. There was a fair amount of animal fur on the front passenger seat, which didn't bother me...but could be an issue for someone who is allergic. All other aspects of the experience were very good.

CARRIELYNNETTE C. 
Rating:
2.0

issues. Nice person El, bad location

JOHNNY A. 
Rating:
5.0

App one time couldn't load saying error messages when picking up the rental

Yvan R. 
Rating:
5.0

Pick-up was quick and painless.

HAROLD B. 
Rating:
5.0

Very efficient and friendly! Movers were fantastic! And Gary at the storage facility was very accommodating when we needed a larger storage unit. Great job by all.

Wesley D S. 
Rating:
5.0

Although I did everything by mobile, excellent customer service when I did speak with the store and online staff.

David S. 
Rating:
5.0

Always professional, efficient and very friendly. Would not go anywhere else!

Lindsey M. 
Rating:
3.0

I did not understand the process and ended paying for things I did not get. When I tried on numerous occasions to get refunded, I ran into roadblocks that took much time and I finally gave up.

Laura R. 
Rating:
5.0

THE GAS TANK WAS EMPTY WHEN I PICKED UP THE UHAUL. SO, I ENDED UP FILLING IT TO HALF A TANK!!!!

Brian B. 
Rating:
1.0

charged 171.25 for less than 4.5 hrs use and a cleaning fee, in which the Uhaul was not dirty when returned. I was told it was no problem if after 2:15 pm, to drop the key off in drop box. called to complain and spoke to someone who would check into it and get back to me and haven't heard back.

Deborah L. 
No reviews have been submitted for this location.

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