Very rude people at this location
Moving Truck Rental in Cincinnati, OH at North Bend Shell
Moving to or from Cincinnati, OH 45247? Get FREE truck rental rate quotes at North Bend Shell.
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Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cincinnati, OH.
Cargo vans and pickup truck rentals in Cincinnati, OH
U-Haul cargo van rentals and pickup trucks in Cincinnati, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cincinnati, OH 45247. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
He slipped in a safe mode coverage charge on my invoice that I did not select on my online reservation and would not reply to my email request to correct this
The provided truck lock was broken and clearly not working before we got the truck. He hinted around as if we damaged it. Funny part is that was the first thing he walked to and checked when we returned the truck. It wasn't checked when we picked the truck up though lol. He tried to push and say we didn't put enough gas in it when actually we put in just a smidge over from what we received. Besides the customer service being shady, the truck it's self was probably one of the roughest trucks I've rented. The noises and the ride itself was rough. At the end of the day it did the job but I'll probably stick with the competitor.
The online check in procedure did not save me time at all! The person working there didn't know what that was and was extremely rude about it. I basically had to start over with him and it took forever!
Trailer was very noisy and hard to hookup. Would pay more for newer trailer - if that was a possible option.
Revoke their right to carry your brand.
Friendly and Fast!
I was charged $10 for the follow when it should be $7. I drove the truck less than 6 miles and have to pay $17 for gas. This is a Shell station and the power was out. Too much for less than 2 hours.
Ryan was excellent when I returned rhe trailer. He apologized for the service, or lack of that I had received when I picked up the trailer. Ryan was very professional with a smile on his face. Walked around the trailer with me and asked if I had any problems.
U-haul trucks were parked everywhere so I had no idea where to park. There was not a designated packing spot for uhauls
There's not much room to maneuver there, but the location is very convenient.
The customer service was great. I don't remember her name but it was an older black lady. She was warm and inviting and extremely friendly. I will definitely refer this location to friends and family
Was secretly charged for the safe drive 14$ insurance.. the man admitted he added it and that I should have looked better.. he didn't ask if I wanted the additional insurance or that I could deny it he just charged it to me.. I imagine he's done it to a lot of people and they don't catch it
Inside of cab needs to be cleaned. Need to have utility dollies at site.
I would recommend a new clerk. The gentleman had poor customer service even at the sign out. He took a personal call while I was on time for the reservation. Then at the time of vehicle return, he claimed that he explained that we had to notify him before leaving with the truck that the cart would be charged if it is out of zip tie. We failed to check and when we opened the truck offsite, it seems the cart was off its zip tie. We tried to explain this to the clerk. He raised his voice and rudely blamed me for this. I explained I wasn't looking for an out, I was in a hurry to do some book donations. He then admitted that he recalled us telling him we already had a cart we owned. Then further added "I don't give a damn what you were doing - you were suppose to tell me if the cart was off its zip tie" In hindsight - I probably should have checked. However, I was driving off with the expectation the truck was in a condition that most U-Haul locations are. In mint condition and everything in tact. I am not seeking any refund for the rental, but I strongly advise you to look into this gentleman who handles this location. His attitude and demeanor were completely unprofessional.
Well, the locations can be open when they say they are going to be open. We arrived a few minutes past 8:00 am and the location was dark and locked. We called customer service and all they could offer was for me to talk to a scheduler to find another location. The only information they were able to provide was that the employee had not clocked in for the day.. obviously. We asked if they could contact him to see if he was on his way; they said no and I could either wait or call another location. At 8:25, the employee finally arrived and wasn't he a gem. He finally let me enter the building at about 8:30, after turning on lights and starting the coffee pot, and clearly didn't want to deal with the uhaul side of his business. While he was barely speaking to me and getting me checked in, he stopped what he was doing TWICE to assist his convenient store customers. I didn't walk out of the store with keys until about 8:45.. so, it basically took me 45 minutes to get that van. The van itself still had trash in the cupholders and mud all along the floor. At the end of the day, the van worked for what we needed but this was not a pleasant experience.
The whole experience was not pleasent
Very straight forward rental, no problems at all.
Signing for the uhaul was hassle free but the location is a gas station and the trailer is parked close to the pump so when I finally hocked the trailer up I had to wait for a customer to finishing pumping gas so I could pull out. After I returned the trailer and detached it, I went inside and asked if there was anything I needed to do before I leave the trailer. The worker simply said nope it's all good. The next day I get an email saying I haven't returned the trailer...
When the truck was returned at the last minute because no extra time was allowed, the computer was not working at the station. Therefore we got a late email that required a response. The woman at the Shell station counter did not inspect the truck, but just wrote a note about when it was turned in. Today I got a bill for cleaning This should have been done when we dropped the truck off so that I could have swept or dealt with whatever was needed. Please call to hear the rest of my point of view. (216) 288-4517. Mark Wessels
The person who helped me was very rude toward myself and my aunt.
Have both truck and dolly at same location and in working order
The worst service and equipment experience in my life! I had rented Uhaul so many times and in different states.. but, never saw anything like this!! The gas station was rude and belligerent when I asked him why I can't have the size truck I reserved online. His answer was: f*** you.. I was in awe and literally just walked out to find the truck old dirty and stinky.. the truck could barely make it uphill and I felt like the steering wheel was loose, it was shaking and scary.. when I got back, He said the system was down, estimated my charges to almost $45.00 just for me to wake up on a $80.00 charge on my account! What a mess!!
Have someone working there that know what they are doing and not giving incorrect information