Equipment was old and dirty. When I tried to put gasoline in it, it continually shot the gas back out and created a mess just trying to put 5.5 gallons in. I made the representative aware of it. He did not seem to care.Joe S.
North Bend Shell
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Cincinnati, OH 45247
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- 3.5 Average Customer Rating
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Nothing. Everything went smoothly.Michael B.
Make sure to check tow equipment for safety and verify on the contract that it is needed by another location and being delivered before sending a customer off with the equipment.Alex H.
1. Didn't get truck until after 0830 when my appointment time was 0800 2. Gave me wrong keys to truck , found right truck then got switched to the one on my contract. The truck store owner gave had dirt and a stool chair in back of truck. I didn't check it out with store owner before leaving so I get to my location to move open back of truck it was dirty. When I returned truck the store operator accused me of leaving the mess, I explained that the stuff was already there had to call my uncle so store owner could hear him say the mess was already there so he didn't charge me a cleaning fee . The store owner eventually took my word for the truth but I thinking how did store owner not know that stuff was there if he supposed to check out truck after each use? While there a lady was very upset as to how she felt she was being treated by the store owner/ manager, as he tends to be very abrupt with women. Not sure why but I thought it was just me that thought he spoke more harshly to women than men.Davonna C.
Easy enough. Not much to say. It was a gas station with no UHAUL staff to answer questions so dropping off at an actual UHAUL would be preferred but it was fine I guess.Austin W.