This location charged us for gas at 3.00 miles of usage when we put gas back in the vehicle. Also they added the insurance even though we requested not to have the insurance.Lewis Y.
Alexanders Mattress World
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Columbia, TN 38401
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- 4.0 Average Customer Rating
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I returned the U-Haul the same day in the same condition that I received it in the lady said she will have to check it and will send me a receipt the next day I received a text stating that the U-Haul was overdue I called the number that was provided and told them I turned it in the same day she said she will take care of it I received the receipt and on the receipt it stated there was tire damage a flat tire and is trying to charge me 215 unnecessary dollars for something that wasn't there when I turned it in and when I talked to the lady who I gave the keys to she claimed she didn't get a chance to check it in when I dropped the keys off because her manager left and she had to man the store but when I dropped the keys off there was 4 people was in the store the manager and 2other guys was sitting there talking and the girl who I gave the keys to this was very unprofessional anything could happen overnight to the truck being unattendedMaureko T.
Keep up what you are doing. Great experience!!Reese H.
Let a reservation actually mean that the truck is reserved.Cole J.
The boxes to obtain your key ahould be in closer relation to the trucks, not the opposite side. Location is very run down and in need to repair. The truck I got was also in need of some repairs.Gregg J.