They didn't have the trailer. I had to go to a different storage company to pick up.Don M.
Moving Truck Rental in Fayetteville, AR at Armstrong Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Fayetteville, AR 72701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Excellent. Customer service was very friendly hard to improve on that.Steven T.
Arrived at 9:00. Truck was not ready. I had rented a furniture moving dolly, and was told they didn't have one on-site. I had rented 12 furniture pads, and when I opened the back of the truck they weren't there. After searching other trucks the employee did end up finding both the pads and the dolly, but I didn't leave the location until almost 9:40. By the way, I was the only customer there the entire time. Way too long and inefficient!PATRICK G.
My experience was very good. Check out was much faster than I expected. T. Ann helped me with renting and she was very helpful. Thank you for the great experience,Marla H.
Did not have all supplies I had reserved. Proceeded to try and charge me for these supplies until I said something about it. Had an employee tell me he would call me back three different times and never got a call back.laurel H.
This location was confusing, and in an inconvenient location. The address that is printed on the website is different from where the customer actually has to go to get the Uhaul. They seemed annoyed that we did not know the location, even though it was not stated on the website or at any time before the pickup. We had to drive to two different locations to pick up the trailer.william S.
The guy there was not helpful and seemed to make the phone calls his first priorityJamie M.
The staff were good people. The office open 7 days helped. They took the time to show me how the moving truck worked before I leftKarl S.
Customer service prior to getting my truck was awful in about every way it could be. Once I had the truck the experience was just fineDustin B.
Just when I thought you guys couldn't get any better you deliver a performance like that! I applaud you good people of LeviBarton T.
Trailers running lights were not working and the trailer was not at the location advertised on the Uhaul website. Staff was exceptionally nice though.Aaron F.
The location listed was not the pick-up location. I would not have known this had I not called ahead of time to confirm. Listing the correct pick-up location to begin with would have helped!BRET L.
Staff was great. Available, flexible, and helpful. The truck was in rough shape though. Power steering and brakes were nearly unfit for the road they were so bad.DANIEL S.
Very helpful salesgirl!Robert G.
Make sure to inform customer of correct pick up point for equipment.Mike H.
When I called to make the reservation, I was sent to the wrong address. The place had moved. That needs to be remedied. Other than that everything was great.ricky G.
Deanna, the manager exhibited excellent operational and professional customer service. Overall, the best moving experience EVER using UHAUL and will definitely use Armstrong Storage again and HIGHLY praise the professional management. 100% + 10%~~Thank you for a STRESSFREE moving experience!! Karen HardamonKAREN H.
Great service and friendly people.Terry S.
we signed all paperwork before looking in truck, apparently was not clean under the seat according to drop off site. Should be told to check truck for cleanliness before signing paperwork!!STEVE W.
Mike was such a big help when renting the truck. Keep it up!polly T.
Very fast and friendly service both picking up and returning!ASHLEY D.
keep trailers straight. I was given a trailer that didn't match my paperwork and it took a few phone calls to correct it afterwards.BRAD A.
Keep up the great customer service!!REED K.
The computer check-in was really slow. It took over an hour to check in. That was frustrating. The people who worked there were very professional, however.RICHARD P.