The moving truck I rented was terrible. It’s battery failed twice - putting me behind schedule and the performance of the vehicle was awful and driving over 50 caused a terrible grinding noise and a gasoline smell. This vehicle is not safe. In addition - I could not refill because turning the device off would result in another dead battery and call to roadside assistance to jump. I was then penalized for not filling the tank - and when I inquired from customer support I was told to LEAVE IT RUNNING while I filled it- a clear safety hazard. My explanation is that U-HAUL remedies this. This vehicle was terrible!!!!
Cary H
Fry Road Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Katy, TX 77450
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Everything was easy from start to finish. Thank you!
Barbara SThe truck was old. Over 121,000 miles on it. It was rough to drive, the interior was filthy and the box smelled like someone had moved trash. Disappointing to have these annoyances when moving, which is hard enough!
TINA KRental process went very smoothly. All pertinent information was provided by the representative. Am very happy with the u-haul rental experience.
Sebastien PShow the renter how to start and drive the car. These cars are differnt from personal cars.
SEYED A