Awful. I booked a truck and it was sold out from under me at the last minute. When I called the operator was rude and unhelpful. Really disappointed. I've been a returning customer to U-Haul for years now and I am shocked by the lack of customer service and consideration. I will reconsider using U-Haul in the future.
John B
CMR Motor Works
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ludlow, MA 01056
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No one was there at drop off. Dropped off after hours.
Kevin SLandlord needs to re-pave entrance.
KURT ODrop off after hours. There should be instructions where to park. The parking lot is in poor condition.
LINDA RNothing
DAVID A