I completely filled up the gas at this location Chevron. I have receipts to prove that I put gas in the tank. The manager at this location charged my credit card $33.00 for gas. I filed a complaint/ dispute through U-Haul and will also the file a dispute with my credit card company. Dishonest manager works at this location. Beware!!!
JOSE A
Sinclair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Palm Springs, CA 92258
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The whole experience was seamless and I was in and out in less than 10 minutes. An easy move!
Hugh MMy original reservation was at a different location. When I arrived I was told my 20 ft truck was not available! Totally unacceptable! Moving day is stressful enough. I just don't understand how I was not contacted beforehand so I could make other plans. I had $400 movers hired and I couldn't cancel last minute like that. Unbelievably unprofessional! Luckily another truck nearby was available but again, why wasn't I notified beforehand of such an important change like that. I ended having to drive about 25 miles for a truck that was just 5 miles away. What a disaster!
Les WAbsolutely horrible experience. I had checked out via the app and was advised all I had to do was find a drop box for the key. There was none, and the staff member was incredibly rude and demanded a photo copy of my drivers license, my phone number, and some form of deposit. While I was polite throughout the entire encounter, the woman was rude and resulted in shouting when I declined the additional information demanded of me. My wife and I (mostly my wife) rent uHaul's at least once a month due to her real estate business, but I will never pickup or drop off from this location ever again.
GEOFFREY MVery pleased with my rental Friendly, competent service and great equipment. Thank you.
JOHN L