I received a 6x12 trailer. Everything seemed fine. The chains were dangling and associate said it was normal. I could hear the chains throughout my drive. I ended up getting pulled over and being told the chains were causing sparks for a long way and that it would cause a fire if I kept driving. State trooper advised on how to avoid having the chains hanging and said my car was so low for that kind of trailer. As I’m reaching my destination there are loud noises coming from the trailer. When returning equipment the associate advised the hitch on my car should be higher, and that I should have not been given that big of a trailer since I have a 4 cylinder car. Associate also noticed due to how low the trailer was, one of the tires was falling off. I am extremely disappointed to know I went to “experts” and was given equipment that could’ve caused an accident.
KAREN A
Valvoline Express Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97217
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Customer Reviews
- 3.0 Average Customer Rating
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Trailer was boxed in, and I had to move the equipment myself to gain access to my trailer.
Dylan TMake sure that the equipment has no issues before confirming pick up location
Callum TNot sure there’s any good I can say about U-Haul anymore. theres your damn review
John FI reserved the truck two weeks ago. They said that the tank was 1/8th fuller than it was, and the low tire light was on. I reserved a truck yesterday to pick up at this location. When I got there, he said that they didn't have a truck available because they can't find the key. He got on the phone and walked away. I thought he was trying to find me truck at another location. Then I seen him working on someone's car. I asked him why he wouldn't just walk away and leave me standing there, and he said that she was there first. They finally found a key and then It only had 1/8th tank of gas and the check engine light was on. I wouldn't recommend this location to anyone.
Debora B