The guy was nice after I had gone to another close-by shop who was not nice. Office was clean and he was cheerful and it was quickSteven J.
Moving Truck Rental in Salt Lake City, UT at Towne Storage Gateway LC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Salt Lake City, UT 84101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had to buy two matress bags because i bought one on line and this location didnt honor that so i had to buy a seperate one from themDuston N.
Very fast. I was in and out in no time at all which really helped me out because I was pressed for time.Bryan P.
The only issue was the self drop off was very confusing and unclear. Took about 25 minutes trying to figure everything and worried about messing up.DANIEL T.
Absolutely Nothing... You guys are the Best in Tow.. costumer service is excellent.Felix G.
Great customer service. Definitely renting from this location in future moves!Alexander D.
I received a uhaul that had actual human feces in it. The man who rented me the uhaul said he had no other truck left and I was in a pinch. I am so disappointed and had to clean the truck and some of my furniture smelled by the time the move is done. I am expecting a refund. This was the worst moving experience I've ever had.TEMPLE D.
Have reserved parking spots!Eduard K.
Clean vehiclesPaul N.
The requirement to register a return using the app when the office closed is far less convenient than the old system of key drop-off--especially when the app fails and customer service wait times are longer than a minute or two.Hugh C.
I have zero complaints. My experience in phone and person with Mark was great.LORI D.
Dude from Towne Storage was friendly, cool, and on top of things. Would definitely go back and do business with them again.Kaleb C.
Every thing about renting this truck has been quick and easy. From scheduling, pick up and drop off. Mark is a pleasure to work with always with a kind word and smile!Stephanie S.
Super fast check in and return. Customer service was excellent.John C.
The van was fairly dirty inside and out, but the customer service I received was excellent!Karen R.
Returned vehicle during business hours and staff would not close account at that time and issue receipt. Location would not accept cash payment forcing credit card chargeJoseph V.
The truck was OK to me, but the condition of the truck seems not good enough for the long distance.Jason L.
Uhaul van not good in snow...Price S.
Agent was not there when I returned truckSteve P.
I liked it wen the truck rental included a dolly and some pads.Julian J.
Great! Fast service no waitingDeborah M.
Location charged for 70+ miles on my invoice while the actual round trip was less than 10 miles.Maximilian K.
UHAUL website pick up and drop off was great. Then the next day I see an extra $30 charge from the place that I picked up my UHAUL. I inquired about why I was getting this charge and the guy working there told me that my gas was underneath the quarter tank mark. I told the guy that when I picked up the UHAUL that it was at 3/16 of a tank and that's what my paper work had said. He told my that I should have returned it above the quarter tank...hello, 3/16 is less than a quarter of a tank. He wanted to keep arguing with me and said he never has his trucks under the quarter tank line...ONCE AGAIN, even UHAUL online had it documented that it started out at 3/16. Guy was just trying to scam me clearly. Very unimpressed with the guy's behavior. However, I went on the online chat later and they looked into it and filed my claim. Very appreciative of the person who took care of me online. Moving is stressful and expensive, no need to add more stress buddy. Will never use that location for anything whatsoever again.Sydney T.
I waited for 30 mins in the lobby while the clerk processed my rental truck. This came out of my rental time, and I was late for a dock appointment at a warehouse. Not the fault of the clerk, who was a brand new employee and should not have been flying solo. I regret having not used the app to reserve the truck (I ended up answering the same questions I'd completed online for the reservation.)Joel M.
The rental vehicle was leaking and water came in during rain.Anabil C.