The accuracy of the fuel usage was not exact and not correctly recorded.Uchenna O.
Dominion International Shipping
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Toronto, ON M9M2N8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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Nothing all things are well-organized.Rutikkumar P.
Make sure the additional equipment requested is actually available, it would be helpful to have an on-site representative as wellMenaka D.
Had a difficult time trying to order the van had to use costumer service line. But thank goodness I was helped by Nairee Newbold or else I would have went to another location. She saved the whole experience.Caleb R.
Date April 27th 2022 Service - Uhaul truck rental Dispute - Failed to refund Location - Uhaul, 2753 Weston Rd, Toronto, ON M9M 2R5 CA I rent a truck from Uhaul on April 27th 2022 and some blankets for covering my furniture. When I realized that I need to pick up the blankets from a different location I decided to cancel. I called the customer service line and they told me it was cancelled. I proceed with my transaction for the truck and returned the truck on time and paid for it. After a while, I realized that they charged me for extra $81.53 for an order I never made and never picked up (moving supplies). I waited for a while hoping that they refund my money back and they didn't. I called customer service and they told me that the order is cancelled and my money will be back in several business days. I waited two weeks and went to the location which took my money. After making me wait for 50 minutes in line they said the order is already cancelled and money will be refunded soon. The money was never refunded to me and when I call customer support they just transferred me to that same store saying that they have to cancel it. The location doesn't answer their phone and when they do they hung up on my face. I literally scammed 81 dollars by Uhaul and no one cares about my situation. I already filed a complaint to Better Business Bureau. Thanks for scamming me.yunusemre G.