Better communication! Was routed 3 times to get the 10 ft truck. Total exhaustion and major stress for someone who is disabled!PAMELA C.
Customer Reviews for Tiger Equipment Rental LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.FRANK L.
Customer did not leave a comment.John K.
The person that rented the truck to me could have been more friendly and courteous. The equipment was fine, though.Angela S.
Customer did not leave a comment.MARIO R.
Customer did not leave a comment.THOMAS W.
I was told my rental contract was sent to my email address ( I never gave the man that info). The link that was sent via text was expired and no longer valid. He did not do a walk around the vehicle, all the other U hauls have always done it, but not him. I did a walk around, noted prior damage and we hauled our stuff. I rented this from Friday, July 9th @ 3:45pm to Sunday, July 11 @11am. We were done in 4 hours and brought it back that same evening at 8:07 pm. I did not get a credit for early return, ( I have always gotten it before). And I was also charged an additional $258.79 for "damage" to right rear tire well. I DID NOT bump into anything during the 36 miles I used it! So in total I was charged $136.25 at first , then the additional amount upon return! Approximately $309 for a 4 hour rental! I'm enraged to say the least! I will never rent from this U haul place again, and all of my family and friends won't either. And when I post this to social media, you can be sure a lot more people won't either!!KATHERINE M.
Customer did not leave a comment.Trevor C.
Customer did not leave a comment.MARGARET G.
They gave me the wrong trailer and didn't update my reservation after convincing me to take less blankets than what I ordered.NICHOLAS H.
Customer did not leave a comment.troy G.
Customer did not leave a comment.RANDAL O.