Man was not friendly at all He was actually rude
WENDY J
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45236
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Service rep left unfavorable impression. Kept insisting that I needed to purchase insurance. I have high end insurance that covers rentals. His coworker also commented to me that he thought his continued insistence was uncalled for.
Janet PThe staff was not welcoming. The guy was too busy worrying about other customers than me . The checkout process was long and overly frustrating because I kept having to repeat my information due to him wanting to help a lady he kept staring at out instead of focusing on getting me checked out. Not sure if I would use them again unless necessary. The associates customer service was horrible.
LISA HOnline check in didn’t work. Truck smelled of smoke. Engine light was on during the entire rental. Traction service warning came on several times. Passenger side mirror couldn’t be adjusted (by me anyway). Truck looked awful. There were other (nicer) trucks in the lot. Not sure why this one was assigned to me. Good people.
BRIAN GDriver side windshield wiper did not work while it rained significantly. Generally the vehicle was very unsafe.
Gregory K