The check in check out process is a lot. Some of it I did before hand and still Had to do again at pickup. That was a bit over the top. If you can parse down those processes it would be super smooth
Abigail R
Imperial Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Imperial, MO 63052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything went well no complaints on my end ,I thank the U-haul place I went to and the young lady was very nice ,if I need a truck I'll surely go back there again !! 🙂
GEORGE HThe location could improve their level of customer service by providing a more informative explanation of the rental process.
Bobby KThe office was nice and they had a friendly staff.
HAROLD BThe location was closed at time of drop-off so I'm not able to comment on the personnel. The instructions directing you to the website for online return was veasily vsible above the key drop-off box. The online return process was straight forward and easy.
Brian S