Really sketch people. Tried to pull one over on us and charge us more and change our drop off locations. Also, our location for pick up was switched at the last minute. Really disappointed and dissatisfied with U-Haul overall. Will never use again and upset I was even charged for the run around and hassle.
Trailer Rental & Towing in Roanoke, VA at Rainbow Forest Automotive
Moving to or from Roanoke, VA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Roanoke, VA 24012 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Roanoke, VA
Cargo trailers in Roanoke, VA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Rainbow Forest Automotive!
Utility trailers are perfect for towing large or oversize cargo in Roanoke, VA 24012. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Rainbow Forest Automotive provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Roanoke, VA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Roanoke, VA online today!
Trailer and Towing Supplies
Convenient location. Dropped off after hours. Staff processed drop off without any difficulty
Needed truck today, Rainbow Forest Automotive solved my problem. richard Griffiths
Just a side note, the original drop off place on my rental contract was no longer in business when I got to my destination. I had to research this place myself. Rainbow Forest Automotive was very friendly and accommodating and I would highly recommend them. U-Haul should be up to date on their agents.
Dropped truck off after hours
Business owner was very rude, hung up on me several times when I called because I said â€œpardonâ€ when I couldn't understand his mumbling. Was not helpful in answering questions either.
The location itself is a good location right on 460 but the facility is a dump.
They would not unhook takedowns for car to auto transport trailer citing insurance issues. I had to crawl under the trailer to unhook safety chains and tire tie downs. Interestingly, when I put the car on the trailer at my origin point, U-Haul staff insisted they hook-up the car to the trailer.
Send the email confirmation about the dropoff location. I never got it - neither did the drop off place.
Cab was very dirty. Bed was not clean. I cleaned the bed before return but not cab ,was filthy I did not touch and refuse to pay a cleaning fee for that
We ended up being overcharged as the dealer indicated that we put at least 50 miles on the truck. We did not, as we traveled only from the Town of Troutville to Rainbow Forest. We put about 20 miles on the truck, at the most. My husband indicated that the miles indicated at the onset were incorrect, but we had no proof. From now on, we will take a photo of the mileage and check the mileage listed on the rental agreement before we leave the lot. Live and learn!
Quick and easy process. Super friendly staff. Claen and well mantained vehicles.
..very helpful and close by..
Consider making customer service a priority
When I rented equipment I was told the location I wanted was available. The day before I was instructed to drive an hour away to pick up truck. Unacceptable. On my instructions to return truck I also had to drive about 35 minutes each way to drop off truck.
We reserved 2 trucks and they were not available.
They were not open. I unhooked the trailer and drove away.
all was good
The property is not well lit for nighttime drop offs and the spots for leaving the trailer are few and not obvious. U-Haul telephone Customer Service was very poor; either a borderline rude representative or no one every answered the phone after 15 minutes of waiting
This place almost turned out to be an awful experience. Not taking into account that my truck broke down the night before and I was switched to this location, then I get there and the gentlemen had rented my truck that morning to someone else because he did not bother to check for rentals that came in. I actually spoke directly with that location the night before and confirmed that they had my truck, etc. Then it was clear that was Uhaul traffic told him to give me the truck he was still hesitant to do so and Uhaul traffic told him to do so because I had the reservation first. It would have been one thing to mess up and apologize but to mess up, blame it on others and take no responsibility was just flat wrong. Not to mention the other folks that were standing behind me that had to leave because they had no vehicle.
This is not against the pick up location- I reserved the 15 ft truck for a one way trip under the impression that it was at the location indicated. The follow up email stated that the truck was across town. Please try to improve the accuracy of what each location has available.
Everything was very smooth.
The location I requested was not available. They gave me a location 20 miles away that added an extra 40 miles in the wrong direction. The reserved dolly was not available at pick up. The truck was not swept out. There were no blankets on the truck. The Blue Ridge pick up location was not a very comfortable business to be in. Grundgy and dark. The guy that checked us out was not friendly and made us wait while he finished up in his garage. Even though he wasn't with a customer. He wasn't willing to help with the mileage concerns that the U haul company created. The drop off location in Petersburg was great and had great customer service skills. He didn't make us pay extra mileage.
I was charged for extra mileage and I should have not been. I took the same route 4 weeks ago and everything was OK. I will definately check mileage in the future when using U-Haul. This is not exceptable.
This was not the location I was supposed to rent from. i did not know to go to this location until I arrived at the Williamson road Location to pick up my truck. The air conditioning was not working .