The man we talked with at this location was rude and seemed to not care about his job. His only help was to say "I can't help you you have to go online." However when we picked up the trailer, the lady that helped us was very nice and showing another gentleman how to process us.SANDRA G.
Moving Truck Rental in Lincoln, NE at Market Place IGA
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lincoln, NE 68524
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Lanny is Awesome. He is So friendly. He even hooks the trailer up for us. We REALY appreciate him. Thanks Lanny!DEBRA A.
Wiper blades were torn. The inside of cab wasn't clean. Had to sweep out from last use.Paul L.
Man did not check to see if trailer was attached to my tow vehicle or my vehicle on the trailer was on correctly. I knew how to do it so i wasn't concerned but i was driving 5hrs and 20 min home and had a blow out on trailer 3 hrs into the drive. I did the online service at uhaul. Didnt get any response in 40 minutes of waiting! So i had to call uhaul multiple time to actually talk to a person! Then it was almost an hour before uhaul notified a tow truck driver. Then over a half hour before they showed up because he was 30 minutes away( not his fault) he did a great job of fixing the tire and getting me on my way. 10 miles down the road i had another blow out! We decided to leave the teailer at the uhaul dealer there and drive the rest of the way. A trip that normally takes 5hrs 20 min took over ten! I will not be using uhaul again if i DO NOT GET A REFUND! The man at home town auto sales was great and apologized for what had happened but it was in no way his fault.aron M.
Employee didn't check condition of trailer when I returned it and did not check in the equipment until I called hours later about it. Also, that employee had left without even checking it in and another employee had to do it for them.Chris T.
Staff were as helpful as they could be, but need storewide training. The only person who truly knew how to check out a u-haul only worked on the weekends and had to be woken up with a phone call to guide them through the process. We had completed the online check in process, and pre-paid, and it still took nearly 30 minutes to get the key in hand. Again, not the fault of the individual employees and they were very apologetic and helpful with what they knew how to do.Benjamin M.
There was nobody at the counter when I got there to pick up my truck, and a couple employees saw me standing there and did not attempt to call anyone to the hardware counter to help me.Andrea N.