The business was closed. This was not helpful when renting one way and unannounced closure, which even U-Haul was unaware. One employee in garage working on his own vehicle (?) advised me to drop trailer in open parking lot - he didn’t care (quote). Thankfully no repercussions post rental other than a call from U-Haul two days later to see if I had returned my trailer rental.
JAMES B
Petes Auto And Truck
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Campbellford, ON K0L1L0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location said that they did not stock dollies, and that they had limited blankets. The representative said that they receive such equipment only by chance with certain truck returns that arrive there. We were able to borrow another person's dolly. However, this could be a problem for a future customer if they are able to book one or more dollies online and then realize when they arrive that the location may not have the needed equipment that they booked.
HOLLY HHad a few issues which included; renting an appliance dolly on the internet, to find out that no dollies were available at the location. They also charged me for fuel when I took pictures showing that I left more fuel in the truck than started with. Also the start mileage was incorrect as well. Not impressed at all.
TAMIE PWe found the drop off procedure was a little much especially for people that aren’t computer tech savvy. This location was only open Monday to Friday so should anyone need help it wouldn’t have been available. This location was not open because it was a weekend so I tried leaving “the was the personal helpful” blank but it wouldn’t let me submit so I said Yes just to be able to finish. Where it wasn’t helpful was on your 800 number. My step son drove the truck most of the way. He was listed as the renter. I phoned your 800 number to ask where I should leave the key. She wouldn’t tell me unless she spoke to my step son who wasn’t available. Was there some reason that she couldn’t have just said that there is a key drop off box at Al most/all our locations?
HAYDEN BHVing their truth they reserved !!!
Matthew W