They are awesome and very understanding of your needs. They make it happen no matter what they need to do. They support you 100%.
William B
Tower Sales and Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hot Springs, AR 71901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I’ll give them that it is a convenient location. But it didn’t feel like a particularly safe area. No one answered the phone or returned calls despite having a voicemail stating they will call you back “within 15 minutes.” Still haven’t gotten that call. I just had to figure things out on my own. Also, I have never had a U-Haul company charge me in 6hr blocks, especially when you waste so much of that time trying to check in because the trucks are parked so close together you can’t get photos, the cell service is minimal so it takes forever to upload, and also, you are delayed because you are your own customer support. I didn’t even get the furniture dolly I paid for (twice). I was given a bulky and cumbersome appliance dolly. The U-Haul clearly had not been cleaned after the last use. I’ve used U-Haul quite a bit, and this was certainly the worst experience. Not bad enough for me to stop using U-Haul, but certainly unpleasant enough that I will not be going back to this location.
RUBY JUnderstaffed just one young girl alone was unable to assist with hookup no stand or jack on trailer tongue
BILL PQuick service.
EDWARD LCheck out was a breeze with the nice lady running this U-Haul location.
MICHAEL R