Nothing, everything went well.
Trailer Rental & Towing in Greenwood, IN at Only Way To Go
Moving to or from Greenwood, IN? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Greenwood, IN 46142 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Greenwood, IN
Cargo trailers in Greenwood, IN are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Only Way To Go!
Utility trailers are perfect for towing large or oversize cargo in Greenwood, IN 46142. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Only Way To Go provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Greenwood, IN and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Greenwood, IN online today!
Trailer and Towing Supplies
Facilty was undertaking a remodel it looked like to me. No one would give me any attention to do anything more than to say we are busy, drop the trailer at the end of a row of trailers and we will come out and help. No one came out to assist, so I did it myself. Went back in the facility, and a different assistant advised we are busy, we will look at the trailer later and send me an electronic reciept, which they did about 24 hours later. Good quality trailer, worked very well.
We did not receive our dolly and there was no way for us to ask for a refund for it.
A mix-up occurred about the return location of the equipment. The original return site (the location where we rented the equipment) sent us to a different location to return the equipment. The situation was resolved and Uhaul got their equipment returned to them.
Did not provide the type of truck I rented nor inform me on unavailability. Reserved 17 ft n Was told I can be given only 15 ft while picking up. Requested to find a 17 ft nearby locations meanwhile the available 15ft was booked by another customer. Just a mess!
The truck we used was in decent shape and got the job done. The only issue was the gas gauge. The truck was at 3/4 full and I was asked to return at 3/4 full. I ended up putting over $30 in gas for driving less than 30 miles because the gauge is evidently broken and does not read to full.
Improving your computers and internet so the contracts could load within 10 minutes would probably be helpful.
I'm a little frustated with the resveration system(not the with any one location). The time that customer selects on the site is not the acutal pick up time for the equipment. Its a preferred time. I would suggest make the resveration system based on when a truck(s) are available(specfically the time), not a preferred pickup time. I made a reversation to pickup at 8am, but was told I had to pickup at 10am (plus drive to a differnt location). Furthmore, I was told there were not trucks available at 8am. However, I went by the location the night before pickup and there were two truck( the sixe I needed) sitting on the lot.
There were 2 people ahead of me and I expected a 15 minute wait. But to my surprise, the gentlemen at the counter was polite, courteous and efficient. He was able to multi-task and got all 3 of processed in less than 5 minutes. when I returned the truck, he was out there before I had finished backing in the truck. Again he was polite, courteous and efficient and we were out of there in a couple of minutes. Thank you for a very favorable experience.
Truck would NOT exceed 45 mph uphill on the freeway. This complicated my return trip from Kentucky. How does Uhaul plan to compensate me for this dangerous inconvenience?
The man checking me out was complaining about the system being down and that his area manager wouldn't help him. He was grumpy and complaining the whole time. I also didn't feel safe. Nobody at the location was wearing face masks (which protect others).
I started out at the Johnson Equipment Rental / U-Haul . Worse experience of my life! So, I left and went to the Only Way To Go/ U-Haul. I would not recommend U - Haul.
Your website didnt work at all to check in. Had to go inside which took another 10 minutes because his system wasnt working. His customer service was completely lacking. Ised the van for under 1 1/2 hours. Went to return and took us 35 minutes to try and use the site of two different types of phones. Nothing was easy about this, it was almost double what I thought the cost would be. I would not recommend uhaul to anyone.
Tires only had half of required air pressure. Had to lube hitch yoke to tighten it dow.
Better signage. It is tough to notice location as it is in strip mall and with Indianapolis traffic you can drive past very easily.
Nothing pretty easy and affordable.
I dropped off when closed. My only issue, the store was hard to see from the main road.
Your men were very respectful and pleasant to around they made my move easy and stress free enjoyed being around all three of them thank you for all your hard work .. Lisa Sharp
Although not the fault of the pick-up location...I had reserved truck using the smart phone app. It worked terribly. It got hung up in middle of process. Had to call in for service to get through it and it took over an hour to finally get possession of the truck and on my way. Pick up location said they could offer no help if I reserved through app. There should be a way for pick up location to check out truck if there is a problem with the app.
You got it covered.??
I can think of nothing to improve. This time renting a UHaul was amazingly simple, fast and painless. My hat goes off to everyone at this location. I will be using them again.
were out of furniture pads...
this has nothing to do with the location and everything to do with the mobile pickup. it crashes even 2 seconds and was so infuriating. The guy who works at the business was incredibly nice and helped us after we had been struggling with disconnections on the website for 45 minutes.
It was nice that an employee came out to receive the truck so I did not have to go inside the store. Important under present circumstances. See my comments on lack of phone charger in truck. This employee did not know if this particular truck had charger.
They were very prompt and helpful getting me what I needed.