A mix-up occurred about the return location of the equipment. The original return site (the location where we rented the equipment) sent us to a different location to return the equipment. The situation was resolved and Uhaul got their equipment returned to them.
Moving Truck Rental in Greenwood, IN at Only Way To Go
Moving to or from Greenwood, IN 46142? Get FREE truck rental rate quotes at Only Way To Go.
Get FREE moving truck, pickup truck and cargo van rental quotes at Only Way To Go
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Greenwood, IN.
Cargo vans and pickup truck rentals in Greenwood, IN
U-Haul cargo van rentals and pickup trucks in Greenwood, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Greenwood, IN 46142. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Did not provide the type of truck I rented nor inform me on unavailability. Reserved 17 ft n Was told I can be given only 15 ft while picking up. Requested to find a 17 ft nearby locations meanwhile the available 15ft was booked by another customer. Just a mess!
The truck we used was in decent shape and got the job done. The only issue was the gas gauge. The truck was at 3/4 full and I was asked to return at 3/4 full. I ended up putting over $30 in gas for driving less than 30 miles because the gauge is evidently broken and does not read to full.
Improving your computers and internet so the contracts could load within 10 minutes would probably be helpful.
I'm a little frustated with the resveration system(not the with any one location). The time that customer selects on the site is not the acutal pick up time for the equipment. Its a preferred time. I would suggest make the resveration system based on when a truck(s) are available(specfically the time), not a preferred pickup time. I made a reversation to pickup at 8am, but was told I had to pickup at 10am (plus drive to a differnt location). Furthmore, I was told there were not trucks available at 8am. However, I went by the location the night before pickup and there were two truck( the sixe I needed) sitting on the lot.
There were 2 people ahead of me and I expected a 15 minute wait. But to my surprise, the gentlemen at the counter was polite, courteous and efficient. He was able to multi-task and got all 3 of processed in less than 5 minutes. when I returned the truck, he was out there before I had finished backing in the truck. Again he was polite, courteous and efficient and we were out of there in a couple of minutes. Thank you for a very favorable experience.
Truck would NOT exceed 45 mph uphill on the freeway. This complicated my return trip from Kentucky. How does Uhaul plan to compensate me for this dangerous inconvenience?
The man checking me out was complaining about the system being down and that his area manager wouldn't help him. He was grumpy and complaining the whole time. I also didn't feel safe. Nobody at the location was wearing face masks (which protect others).
I started out at the Johnson Equipment Rental / U-Haul . Worse experience of my life! So, I left and went to the Only Way To Go/ U-Haul. I would not recommend U - Haul.
Your website didnt work at all to check in. Had to go inside which took another 10 minutes because his system wasnt working. His customer service was completely lacking. Ised the van for under 1 1/2 hours. Went to return and took us 35 minutes to try and use the site of two different types of phones. Nothing was easy about this, it was almost double what I thought the cost would be. I would not recommend uhaul to anyone.
Tires only had half of required air pressure. Had to lube hitch yoke to tighten it dow.
Better signage. It is tough to notice location as it is in strip mall and with Indianapolis traffic you can drive past very easily.
Nothing pretty easy and affordable.
I dropped off when closed. My only issue, the store was hard to see from the main road.
Your men were very respectful and pleasant to around they made my move easy and stress free enjoyed being around all three of them thank you for all your hard work .. Lisa Sharp
Although not the fault of the pick-up location...I had reserved truck using the smart phone app. It worked terribly. It got hung up in middle of process. Had to call in for service to get through it and it took over an hour to finally get possession of the truck and on my way. Pick up location said they could offer no help if I reserved through app. There should be a way for pick up location to check out truck if there is a problem with the app.
You got it covered.??
I can think of nothing to improve. This time renting a UHaul was amazingly simple, fast and painless. My hat goes off to everyone at this location. I will be using them again.
were out of furniture pads...
this has nothing to do with the location and everything to do with the mobile pickup. it crashes even 2 seconds and was so infuriating. The guy who works at the business was incredibly nice and helped us after we had been struggling with disconnections on the website for 45 minutes.
It was nice that an employee came out to receive the truck so I did not have to go inside the store. Important under present circumstances. See my comments on lack of phone charger in truck. This employee did not know if this particular truck had charger.
They were very prompt and helpful getting me what I needed.
The van looked as if a midget wrestling team went inside and partied for a week straight and no one decided to clean it. No one informed us that we were not going to have a ramp for our van to use along side the team being very creepy.
I asked for a dolly, they didn't give me a dolly, but still charged me for it, even though I disputed it.
Floorboards were filthy, truck was beat up and the hood was crumbling.